Storage Unit Payment Issue

Summary

The user is facing issues with a storage unit company regarding payment. The previous owners were deducting payments from their credit card, but the new owners stopped without notifying them. As a result, their storage unit is now at risk of being auctioned. The user also mentioned needing assistance with disability-related matters. They are located in Nebraska.

Full Conversation

No they were taking it out of my credit card every month and then they got new management and all the sudden they said I fell behind and stop taking it and now they have my storage unit going into auction and a few days and I don't have the money I would also like to talk to you guys about disability because I was going to get legal aid like 6 months ago and they said that social security disability cannot take $* out of your disability check every month for medical so I need to talk to you about a few things that I'm going through that I need help with
Did you sign any contract with the storage unit company that allows them to change the payment method without notifying you?
Why would I like huh
What state are you located in? This will help me provide the most accurate information regarding your legal issue.
It is storage Mart the address is Blair high Road & Sorensen parkway the number is *-*-* the address to mine is * Irvington Rd Omaha,Ne68134 my name is Jaime Sortino
What is the exact amount you owe to the storage unit company?
Omaha,ne
What is the exact amount you owe to the storage unit company?
*.* for the months that they didn't want to take my rent and kept letting me behind and adding more money to my account instead of coming up with the payment plan it's *.* for the for the 1st which was 2 days ago I owe another *.* which leaves a total of me now owing *.*
Did you receive any notice about the auction of your storage unit?
The only thing that I got in the mail from them it says our records show that your account for unit * that you are occupying at the storage facility address shown as followed by state laws we have denied access to your unit until your past due rent and fees are paid in full in addition we have cut your lock we have cut your lock and taken a visual inventory of your unit in preparation for auctions so yeah
Did the new owners provide you with a specific date for the auction?
And then I tried to plead for them and they're just like anybody else trying to take for me like saying that we gave you several chances and late fees and you've asked us several times that's b******* I didn't ask him several times not at all they were taking it out of my credit card I don't want to lose my stuff I have other stuff that I need to talk to you about also about what happened to me a landlord and why I'm behind I have all the pictures and evidence
What is the specific date of the auction for your storage unit?
It does not tell me the date but I've been calling them telling them that I'm going to try to get help from like churches and stuff but like it's just me and I don't have no family to help I have absolutely no family none so I can't ask them for help none no cousins no aunts uncles nothing I haven't had any since I left home at * and now *
What is the name of the new owners of the storage unit company?
Honey I don't I don't know all I know is they said they got new management and I don't know let me go through my phone
Do you have any written agreement with the storage unit company? This can help determine your rights and obligations.
Jesse was the owner of the storage unit and then when that happened a few months ago someone says well Jesse don't work here no more and the lady at the front desk don't work here no more I don't know if they were trying to f*** with me I don't know but I don't know all I know is I need my stuff that's all I have
Did you receive any written agreement or contract when you first rented the storage unit from Jesse?
What do you mean by that I just got a storage unit and I was going to pay monthly on it im sorry I have so much going on and it's sickening
Did you receive a copy of the contract when you first rented the storage unit? This document may contain important information about your rights and obligations.
Even locked me out of online access I can't I tried for the last month every which way possible and every different site to try to get on my site and they said I can't until my bill is paid well that's b******* because before my bill was behind I still couldn't get on it like I can't have any access to what I paid and what my credit card paid or what anything
I don't know I can't remember at that moment I probably did of course I did I probably signed something like but still the principle of the doubt is I paid my storage unit on time they locked me out of the online access to pay online and to check where you do online account and you can have all your access of payments and all that and s*
Anyways please God help me please like I sent you what is going on
No