Car Repossession And Loan Obligation

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my car was repo. I paid to have my car release but now my car can’t be found. Do I still owe on the loan?
Did you receive any documentation or receipt when you paid to have your car released?
yes
What state are you located in? This will help me provide the most accurate information regarding your situation.
West Virginia
What does the documentation you received state about the terms of your car's release? In general, if your car can't be found, you may not owe on the loan.
I have payment receipt that it was paid
What does the payment receipt specifically state? In West Virginia, if your car was repossessed and you've paid to have it released, you generally shouldn't owe on the loan.
west virgnia
What is the name of the company that repossessed your car?
credit acceptance
What actions have you taken with Credit Acceptance regarding the missing car since you paid for its release?
they just keep telling me to call back every hour. They explained to me the tow company took the car to an auction lot the auction lot people check location car wasn’t there
Have you reported the missing car to the local police? In West Virginia, it's important to report a missing vehicle to law enforcement.
No I didn’t think I could
You should report the missing car to your local police department. In West Virginia, it's important to report a missing vehicle to law enforcement.
ok thank you I will
You're welcome, Yona. If you need further assistance, feel free to ask. Remember, reporting the issue to the police is crucial in such cases.