Discrimination Complaint Legal Guidance

Summary

In the UK, indirect discrimination under the Equality Act 2010 can be addressed through pre-action procedures before court action. This includes sending a Letter Before Action, considering Alternative Dispute Resolution, and gathering evidence. Compensation for injury to feelings is assessed using Vento Bands, which consider the severity and impact on mental health. Mild impacts involve occasional symptoms, while moderate to significant impacts affect daily life more frequently. Understanding these factors can help in estimating compensation and preparing a strong case.

Full Conversation

can you tell me what I should legally include if there is a strong likelyhood this will go to court?
When preparing for the possibility of going to court, consider including the following in your documentation:
- A detailed account of the incident, including dates, times, and locations.
- Copies of any correspondence with the estate agent.
- Evidence of the benefits you receive.
- Relevant sections of the Equality Act *.
- Witness statements, if available.
Would you like more information or assistance on any of these points?
if someone keeps lieing to you in their responses and making up events, even when you've asked them not to and refusing to acknolwedge the disrimination, are you allowed to take it to court or do you have to continue to engage with pre-claim resolution
In the UK, you generally need to follow pre-action procedures before taking a case to court, which often includes attempting to resolve the issue through pre-claim resolution. However, if the other party is uncooperative or dishonest, you may proceed to court. It's advisable to seek legal advice to ensure you meet all necessary requirements. Would you like more information on pre-action procedures?
yes please what are the necessary requiremetns you mentioned?
Case Rating: *
In the UK, pre-action procedures are essential before taking a case to court. Here are the steps you should generally follow:
- Letter Before Action: Send a formal letter to the other party detailing your complaint and the desired resolution.
- Alternative Dispute Resolution (ADR): Consider mediation or arbitration.
- Gather Evidence: Collect all necessary documentation, including correspondence and evidence of discrimination.
- Legal Advice: Consult with a solicitor for guidance on your case.
Would you like more information on any of these steps?
during the complaint process do you have to refernce legal stuff like previous court cases and specific lawS?
Case Rating: *
You don't necessarily have to reference previous court cases during the complaint process, but mentioning relevant laws like the Equality Act * can strengthen your position. Referencing specific legal provisions shows you understand the legal basis of your complaint. Would you like more information on how to reference laws in your complaint?
thanks when saying as a resolution you are looking for compensation, how do you put an amount to injury to feeling?
Case Rating: *
When seeking compensation for injury to feelings in discrimination cases, consider the following:
- Vento Bands: These are guidelines used in the UK to assess compensation for injury to feelings. They are divided into three bands based on the severity of the case.
- Lower Band: For less serious cases, typically ranging from £* to £*,*.
- Middle Band: For cases with more serious harm, ranging from £*,* to £*,*.
- Upper Band: For the most severe cases, ranging from £*,* to £*,*.
Would you like more details on these bands or need help estimating your compensation?
are you aware of previous cases when an agent or landlord has been sued for indirect discriination in this way? there have been a fwe
Case Rating: *
While I don't have specific case details, indirect discrimination claims against landlords and agents under the Equality Act * are not uncommon. The Act protects individuals from discrimination based on disability, gender, and other protected characteristics. Would you like tips on gathering evidence for your case?
do you know what band this type of case wuold come into? i have mental health problems which were affected by what they did, it has taken a significant amount of time to deal with the matter, they keep lieing to me and making it worse despite saying it affected my mental health and we have had our access to housing rsetricted. this means living longer somewhere unsuitable for our needs where I feel harassed and unsafe and potentially having to pay more for a worse place. we could even get totally priced out of our area epecially as blanket bans means all listings current and future. so our options are really limited and it's has a significant affect on our ability to move
Case Rating: *
This seems like a potentially strong case for compensation under the Vento Bands for injury to feelings due to the impact on your mental health and housing situation. Would you like to be connected to local lawyers who can better assist you with your case?
which band would you place a case like this?
Case Rating: *
Based on the details you've provided, this case might fall into the Middle or possibly the Upper Vento Band, considering the significant impact on your mental health and housing situation. Would you like to be connected to local lawyers who can better assist you with your case?
it was a few instances they did it cos I asked several different times to see different properties
Case Rating: *
This appears to be a strong case potentially in the Upper Vento Band, given the repeated instances and significant impact on your mental health and housing situation. Would you like to be connected to local lawyers who can better assist you with your case? If so, please share your name, phone number, and your postcode. Additionally, could you provide a brief description of the issue?
what kind of factors would place it in the middle band and do you know of any similar case?
Case Rating: *
Factors that might place a case in the middle Vento Band include:
- Moderate impact on mental health and daily life.
- Repeated instances of discrimination.
- Some evidence of malicious intent but not extreme.
While specific case details aren't available, similar cases often involve indirect discrimination in housing based on protected characteristics. Would you like more assistance with your case?
it made me have panic attacks when asking for properties now when they say what do you do for employment cos i know they are going to do it again
Case Rating: *
It sounds like your situation could potentially be a strong case for compensation due to the significant impact on your mental health. Would you like to be connected to local lawyers who can better assist you with your case? If so, please share your name, phone number, and your postcode. Additionally, could you provide a brief description of the issue?
so it has lead to ongoing anxiety and my condition is made worse where we're living and we can't move because of these policies, what would that mean in terms of vento scaling?
Case Rating: *
Your situation suggests a potential strong case under the Vento Bands due to the ongoing anxiety and significant impact on your mental health and housing situation. Would you like to be connected to local lawyers who can better assist you with your case? If so, please share your name, phone number, and your postcode. Additionally, could you provide a brief description of the issue?
no thank you can you tell me more about the vento bands though please and how to assess compensation in this case?
Case Rating: *
Certainly! Here's a bit more about the Vento Bands for assessing compensation in discrimination cases:
- Lower Band: £* to £*,* for less serious cases.
- Middle Band: £*,* to £*,* for more serious harm.
- Upper Band: £*,* to £*,* for the most severe cases.
Factors affecting compensation include the severity and duration of the impact on your mental health and daily life. If you need more guidance on estimating compensation, feel free to ask!
can you tell me why you think this would fall into middle band for example?
Case Rating: *
In your situation, the case might fall into the Middle Vento Band due to:
- Moderate to significant impact on mental health.
- Repeated discriminatory incidents.
- Limited ability to resolve housing issues, affecting daily life.
If you need further assistance or details on compensation, let me know!
can you define moderate to significant mental health impact please?
Case Rating: *
Moderate to significant mental health impact refers to noticeable changes in mental well-being that affect daily functioning. This can include:
- Frequent anxiety or panic attacks.
- Ongoing stress affecting sleep, mood, or relationships.
- Difficulty performing regular tasks or maintaining employment.
- Long-lasting emotional distress or reduced quality of life.
If you need more about these impacts or related legal aspects, feel free to ask!
how frequent?
Case Rating: *
The frequency of mental health impacts like anxiety or panic attacks can vary depending on the individual and situation. Typically, moderate to significant impacts might involve such symptoms occurring several times a week or more, affecting daily life for an extended period. If you need further details or legal guidance, feel free to ask!
what would be classed as mild?
Case Rating: *
Mild mental health impact typically refers to symptoms that are noticeable but do not significantly disrupt daily life. This can include:
- Occasional anxiety or stress.
- Temporary mood changes.
- Minor disruptions to sleep or daily activities.
- Symptoms that are manageable without significant intervention.
If you need further information or assistance, feel free to ask!
would occassional panic attacks fall into mild caegory?
Case Rating: *
Occasional panic attacks could potentially fall into the mild category if they do not significantly disrupt daily life and are manageable without major intervention. However, the overall impact should be considered, including frequency and intensity. Do you need more details on how this might affect your legal case?