Utility Allowance Repayment Dispute

Summary

Housing authorities typically provide utility allowances to assist with utility costs for low-income tenants. Without a written agreement or notice, enforcing repayment can be challenging. Arizona law may protect against unwarranted repayment demands. Tenants should document all payments and communications, especially if facing eviction or maintenance issues. Retaliation for reporting health and safety violations, like mold, is prohibited. Consider contacting local tenant rights organizations or legal aid for support. If fraud is suspected, gather evidence and report to the Arizona Attorney Generals Office or HUD. Free legal aid options are available for those unable to afford private counsel.

Full Conversation

Can the housing authority I reside it force me to pay back utility allowances that were distributed to me by them from LIHTC tax credits that are given to people claiming * income? I have my own meter, account in my name and I don't pay the housing authority anything for utilities. They cover our trash and water that's it.
Hi ****,
Thank you for providing the details. To better assist you, can you please clarify if the housing authority gave you any written agreement or notice regarding the utility allowances and their repayment?
No
Hi ****,
Thank you for the information. Here are some general points regarding utility allowances and repayment in Arizona:
- Housing authorities typically provide utility allowances to help cover utility costs, especially for low-income tenants.
- Without a written agreement or notice, it may be challenging for the housing authority to enforce repayment.
- It's advisable to review any documentation or lease agreements you have.
Have you tried contacting a local legal aid organization for further assistance?
Yes. I emailed a lawyer and told her all about the suspected fraud I think is going on and she must not have read it right because the response I got back didn't help at all.
Hi ****,
I'm sorry to hear about your experience. To provide you with the most relevant information:
- Housing authorities generally need a written agreement or notice to enforce repayment.
- Arizona law may offer protections against unwarranted repayment demands.
- Consider contacting Arizona Tenants Advocates for further support.
Could you clarify what specific aspect of the suspected fraud you believe the housing authority is involved in?
Well for starters there is almost 2 years of missing payments in my tenant file. I have dealt with my managers trying to evict me for bogus made up reasons, they don't take care of major maintenance issues around here, and everything has to be cleared through a particular person who is no longer a manager here but worked her way up to asset management.
Hi ****,
Thank you for providing additional details. Here are some general points regarding your situation in Arizona:
- **Non-payment issues**: Ensure you have documentation of all your payments and any communication with the management.
- **Evictions**: Arizona law requires landlords to follow specific procedures for eviction. Check if proper notice and legal grounds are being followed.
- **Maintenance issues**: Landlords are responsible for maintaining habitable conditions. Document all maintenance requests and follow up in writing.
- **Authority and Management**: Clarify any changes in management roles and responsibilities with written communication.
Have you considered reaching out to local tenant rights organizations for more support?

Arizona Tenants Advocates


Website: [Arizona Tenants Advocates](https://www.arizonatenants.com)
They may provide additional guidance and resources tailored to your situation.
no, how can they actually help me. I'm sick of the stuff around here.
Hi ****,
I understand your frustration. Local tenant rights organizations can offer guidance and potentially mediate issues with your housing authority. They can help with:
- Reviewing your documentation and lease agreements.
- Advising on the eviction process and your rights.
- Assisting with maintenance complaints.
- Offering legal support and representation.
Would you like the contact information for a local tenant rights organization in Arizona?
sure. is there any available through chat
Hi ****,
Yes, there are local tenant rights organizations in Arizona that can help you via chat or other means. Here’s an option:

Community Legal Services (CLS)


Phone: (*) *-*
Website: [clsaz.org](https://clsaz.org)
They provide legal assistance and support for housing issues. You can reach out to them for chat services and further help.
thats who I went to before and got no help
Hi ****,
I'm sorry to hear about your previous experience. Let's explore another option for assistance:

Arizona Tenants Advocates


Phone: (*) *-*
Website: [https://tenantstogether.org/](https://tenantstogether.org/)
They specialize in tenant rights and may provide more focused support. Have you documented all incidents and communications related to your issues?
oh yeah
Hi ****,
Thank you for confirming. Since you've documented all incidents and communications, it would be beneficial to present this documentation to Arizona Tenants Advocates. They can offer specialized support for tenant rights and might be able to mediate or take legal actions on your behalf.
Would you like more information on specific rights or protections under Arizona tenant law?
yes
Hi ****,
Here are some key protections and rights for tenants under Arizona law:
- **Habitability**: Landlords must maintain rental properties in a habitable condition (A.R.S. § *-*).
- **Notice for Repairs**: Tenants can request repairs and must provide written notice to the landlord.
- **Evictions**: Evictions must follow legal procedures, including proper notice (A.R.S. § *-*).
- **Retaliation**: Landlords cannot retaliate against tenants for exercising their legal rights (A.R.S. § *-*).
Would you like specific details on any of these points?
yeah they were retaliating while I was out of my place due to mold they allowed to let go for months
Hi ****,
I'm sorry to hear about your situation. Under Arizona law:
- **Retaliation**: Landlords cannot retaliate against tenants for reporting health and safety violations, such as mold (A.R.S. § *-*).
- **Habitability**: Landlords must maintain habitable conditions, including addressing mold issues (A.R.S. § *-*).
Have you documented the mold issue and the landlord's response?
oh they had it remediated but they didn't do so properly
Hi ****,
Thank you for providing the details. Under Arizona law:
- **Proper Remediation**: Landlords must ensure mold is properly remediated to maintain habitability (A.R.S. § *-*).
- **Retaliation**: Retaliation for reporting mold issues is prohibited (A.R.S. § *-*).
Have you considered contacting the Arizona Department of Housing for further assistance with this issue?
no, they don't seem like they could be no help. besides the mold was "taken care of"
Hi ****,
I understand your concerns. Given the mold issue and potential retaliation, here are some steps you might consider:
- **Document Everything**: Keep a detailed record of all maintenance requests, responses, and any retaliation incidents.
- **Health Department**: You might contact the local health department to inspect and ensure proper remediation.
- **Legal Action**: Consider small claims court if your rights are violated.
Would you like more information on how to file a complaint with the health department or pursue legal action?
I want to present everything I have to someone for fraud
Hi ****,
I understand you want to present everything you have for a potential fraud case. Here are some steps you might consider:
- **Compile Evidence**: Gather all documentation, including emails, notices, photos of the mold, and records of communication.
- **Contact Legal Professionals**: Reach out to legal aid organizations or a private attorney specializing in tenant rights and fraud.
- **File a Complaint**: Consider filing a complaint with the Arizona Attorney General's Office for consumer fraud.
Would you like more detailed information on any of these steps?
filing a complaint with attorney genereal
Hi ****,
To file a complaint with the Arizona Attorney General's Office for suspected fraud, follow these steps:
- **Gather Evidence**: Compile all relevant documents, communications, and any proof of fraudulent activities.
- **Submit Complaint**: You can file a complaint online or by mail.

Arizona Attorney General's Office


Phone: (*) *-*
Address: * N Central Ave, Phoenix, AZ *
Website: [https://www.azag.gov/consumer/complaint](https://www.azag.gov/consumer/complaint)

Would you like more details on the complaint process?
yes
Hi ****,
To file a complaint with the Arizona Attorney General's Office, follow these detailed steps:
*. **Gather Evidence**: Ensure you have all relevant documents, emails, photos, and records related to the suspected fraud.

*. **Complete the Complaint Form**:
- Visit [Arizona Attorney General's Complaint Form](https://www.azag.gov/consumer/complaint) and fill out the form online.
- Provide detailed information about your situation, including dates, names, and any evidence of fraud.
*. **Submit the Complaint**:
- You can submit the form online or print it and mail it to:

Arizona Attorney General's Office


Phone: (*) *-*
Address: * N Central Ave, Phoenix, AZ *
Website: [https://www.azag.gov/consumer/complaint](https://www.azag.gov/consumer/complaint)

Would you like assistance with anything else?
what if I'm wrong
Hi ****,
It's understandable to be concerned about the possibility of being wrong. Here are a few points to consider:
- **Good Faith**: Filing a complaint in good faith, based on genuine concerns and evidence, is generally acceptable.
- **Review Evidence**: Ensure your evidence is thorough and well-documented.
- **Legal Advice**: Consult a legal professional to review your case before filing.
Would you like to know more about how to consult a lawyer for a preliminary review?
yeah I would like to consult a lawyer but I don't have the money for that
Hi ****,
I understand that consulting a lawyer can be costly. Here are some options for free or low-cost legal assistance in Arizona:
- **Community Legal Services (CLS)**: Provides free legal aid for low-income individuals.
- Phone: (*) *-*
- Website: [clsaz.org](https://clsaz.org)
- **Arizona Tenants Advocates**: Specializes in tenant rights and might provide focused support.
- Phone: (*) *-*
- Website: [https://tenantstogether.org/](https://tenantstogether.org/)
Would you like more information on how to access these services?
lawyer.com offers free connections but do you get to talk to the lawyer and receive quality help?
Hi ****,
I understand you're considering using lawyer.com for free connections. Here are some points to consider:
- **Initial Consultation**: Usually, you get a free initial consultation with a lawyer.
- **Quality of Help**: The quality of assistance can vary based on the lawyer you connect with.
- **Follow-Up**: Further assistance beyond the initial consultation might incur fees.
Would you like more information on other free legal aid options in Arizona?
yes
Hi ****,
Here are some additional free legal aid options in Arizona:
- **Southern Arizona Legal Aid (SALA)**: Provides free legal services to low-income individuals.
- Phone: (*) *-*
- Website: [sazlegalaid.org](https://www.sazlegalaid.org)

- **Volunteer Lawyers Program (VLP)**: Offers free legal assistance through volunteer attorneys.
- Phone: (*) *-* ext. *
- Website: [clsaz.org](https://clsaz.org/volunteer-lawyers-program)
Would you like further details on how to access these services?
what are some red flags that a manager at a pha is committing fraud
Hi ****,
Here are some red flags that a manager at a Public Housing Authority (PHA) may be committing fraud:
- **Missing Payments**: Unaccounted or missing tenant payments in records.
- **Bogus Evictions**: Attempts to evict tenants for fabricated reasons.
- **Neglecting Maintenance**: Failure to address significant maintenance issues.
- **Unauthorized Decisions**: One person making unauthorized decisions or approvals.
Would you like more information on how to report these issues?
oh my gosh well I can check * of those * suggestions...now what
Hi ****,
I'm sorry to hear about your situation. Since you have identified multiple red flags, you might consider taking the following steps:
*. **Document Everything**: Ensure you have detailed records of all incidents, communications, and evidence of potential fraud.
*. **Report to Higher Authorities**: Consider reporting the suspected fraud to the Arizona Attorney General's Office and the U.S. Department of Housing and Urban Development (HUD).
*. **Seek Legal Assistance**: Reach out to local legal aid organizations for support in presenting your case.
Would you like more details on how to report to HUD?
actually i can check all *
Hi ****,
Given that you can check all * red flags, it's crucial to act promptly. Here are detailed steps to take:
*. **Document Everything**: Make sure you have comprehensive records of all incidents, communications, and evidence of potential fraud.

*. **Report to Higher Authorities**:
- **Arizona Attorney General's Office**:
- Phone: (*) *-*
- Website: [https://www.azag.gov/consumer/complaint](https://www.azag.gov/consumer/complaint)
- **U.S. Department of Housing and Urban Development (HUD)**:
- Phone: (*) *-*
- Website: [https://www.hud.gov/program_offices/ig/how_to_report](https://www.hud.gov/program_offices/ig/how_to_report)

*. **Seek Legal Assistance**:
- **Southern Arizona Legal Aid (SALA)**: Provides free legal services to low-income individuals.
- Phone: (*) *-*
- Website: [sazlegalaid.org](https://www.sazlegalaid.org)
- **Volunteer Lawyers Program (VLP)**: Offers