Inadequate Treatment At Hospital

Summary

Jaclyn received inadequate treatment for her bipolar disorder and other mental health issues at Bryn Mawr Hospital. She can file a complaint with the Pennsylvania Department of Health or the Pennsylvania Medical Board to address the medical malpractice issue.

Full Conversation

I was inpatient at Bryn mawr hospital on the psychiatric unit and they did not help me with getting my bipolar managed and treatment me solely as a drug addict. I did not sleep for 6 days and they didn't provide me medicine to help me
Did you sign any consent forms for the treatment you received at Bryn Mawr Hospital?
Yes
What specific treatment or medication did you expect to receive that was not provided?
Depakote for my bipolar and something to help with my suicidal thoughts (* previous attempts) and something to help with my insomnia
Did you communicate your medical needs to the hospital staff and were they aware of your previous suicide attempts and insomnia?
Yes
What actions have you taken since your discharge from Bryn Mawr Hospital?
I cut myself on the unit and asked for 1on * and was not provided help
Did you report this incident to any authority or have any documentation of your request for help and the hospital's response?
The notes say i cut myself on until on * different days, but both say it happened 2 days prior, no one recorded the actual date. I also have contact with a patient who was with me for my whole stay *-* thru *-* and she tried to also get me help and doctors and nurses wouldn't listen
Did you file a complaint with the hospital administration or any other regulatory body about your experience?
Im not sure how to
To file a complaint, you can contact the hospital's patient advocate or ombudsman. If unsatisfied, you can escalate to your state's Department of Health or a medical licensing board.
Ok thanks ill start there
What state are you located in? This will help me provide you with the specific contact details for your state's Department of Health or medical licensing board.
Pennsylvania
To file a complaint in Pennsylvania, you can contact the Pennsylvania Department of Health at *-*-*-* or the Pennsylvania Medical Board at *-*-*-*.
Ok. Thank you
You're welcome, Jaclyn. If you need further assistance, feel free to ask. Good luck with your case.