Company Assurance On Apology

Summary

Generally, if a company representative assures that no further action will be taken after an apology, it is likely trustworthy, but obtaining written confirmation is advisable. The police can access IP addresses with a court order, but this is a complex process. For employment issues, such as a dismissal and DBS referral, its important to gather evidence, understand company policies, and seek legal advice. Consulting an employment lawyer can provide specific guidance.

Full Conversation

my friend said she used innaporpiate language on a live chat so she was talking to a human named clausia i think and she said that clausia would refer her to the police i got in touch on her behalf and spoke to a person called steven that works in the same company an wrote an aplology on my friends behalf and he said that its ok and the wont take it any further. can i trust that?
Hello Lola,
It's good that you took the initiative to apologize on behalf of your friend. Generally, if Steven, a representative from the company, informed you that the matter won't be taken further, you can trust that. However, it's advisable to keep any written communication as proof of the resolution.
Is there anything specific you are concerned about or need further information on?
are you sure they wont take it any fruther
Hello Lola,
It's understandable to be concerned. While Steven's assurance is positive, there is always a small chance that the company could change its mind. Keep any written communication as proof and monitor the situation. Do you have any written confirmation from Steven?
no
Hello Lola,
Without written confirmation, there is always a risk that the company might reconsider. It's best to request a written confirmation from Steven for your records. Would you like assistance on how to draft this request?
i cant even acces the live chat anymore it wont allow me to go on it
Hello Lola,
I'm sorry to hear about the difficulties you're facing accessing the live chat. It's important to have written confirmation in situations like these.
Have you tried emailing the company or contacting them via another method to request written confirmation from Steven?
Feel free to let me know how else I can assist you.
ok i will try
Hello Lola,
It's good to hear that you're planning to try contacting the company via another method. If you can obtain an email address or phone number for the company, you can request written confirmation from Steven regarding the resolution of your friend's situation.
Would you like guidance on how to draft your email or message?
uhm can the police cget my ip address from here
Hello Lola,
The police can potentially obtain your IP address if they have a valid legal reason and a court order. They would need to go through the proper legal channels to request this information from the relevant service provider.
Do you have any other concerns or questions?
is that a hard and long proces
Hello Lola,
Obtaining an IP address legally involves several steps:
- The police must have a valid reason to request the IP address.
- They need to obtain a court order.
- The service provider must comply with the court order.
This process can be lengthy and complex. Is there anything else you need help with?
ok so its not liekly fo the company to do that if someone used inappropte languafe then sincreely apoligized i mena my find was balling her eyes out after she realixzed
Hello Lola,
It's understandable to be concerned. Generally, if your friend sincerely apologized and Steven from the company assured that it won’t be taken further, it's a positive sign. However, it’s always best to keep any communication as proof.
Is there any other specific concern you have regarding this situation?
what do i do
Hello Lola,
Since you cannot access the live chat, I recommend emailing the company or contacting them via another method to request written confirmation that the matter is resolved. Keep any responses you receive as proof. Would you like guidance on drafting this email or message?
i dont want anyone else finding out what my friend did she also doesnt want anyone to know as we both sharw accounts
Hello Lola,
I understand your concern about privacy. Here are some steps you can take:
- Email the company explaining the situation and requesting written confirmation that the matter is resolved.
- Ensure the email is polite and concise.
- Keep all responses as proof.
Would you like help drafting this email?
oh my auntie needs help on a diff matter
Hello Lola,
I'd be happy to help with your auntie's matter. Could you please provide some details about the legal issue she is facing? This will help me give you the most accurate information.
Thank you!
ok so she was accudes of being on her phone in a hospital that shes was having a sexual conversation as she is a care worker as she said she wasnt she wasn doing as friving video
Hello Lola,
Thank you for sharing your auntie's situation. To better assist you, could you please clarify if your auntie has been formally accused by her employer or if this is an informal complaint? Additionally, does she have any evidence (like phone records or witness statements) that supports her claim?
This information will help me provide more specific guidance.
and she has been dissmissed form work and a referral to the dbs company
Hello Lola,
I'm sorry to hear about your auntie's situation. Here are some steps she can take:
- **Appeal the dismissal**: Check if the company has an internal appeals process.
- **Seek legal advice**: Contact an employment lawyer for guidance.
- **Respond to the DBS referral**: Provide any evidence that supports her case.
Would you like more information on any of these steps?
she already has the hearng
Hello Lola,
For your auntie's hearing, she should prepare by:
- Gathering any evidence or witnesses that support her case.
- Reviewing the company's policies and the reasons for dismissal.
- Considering legal representation or advice.
Would you like more information on how to prepare for the hearing?
is it likely for the them to put it on the dbs
Hello Lola,
For your auntie's situation, it's important to understand the criteria for a referral to the Disclosure and Barring Service (DBS):
- **Serious misconduct**: The behavior must be serious enough to warrant a referral.
- **Risk of harm**: There must be a risk of harm to vulnerable groups.
If you need more specific advice on her case, consulting with an employment lawyer is advisable. Would you like guidance on how to find legal assistance?
thank you for thr info
You're welcome, Lola. If you have any more questions or need further assistance in the future, feel free to reach out. Take care!
thnak uu
You're welcome, Lola! If you have any more questions or need further assistance in the future, feel free to reach out. Take care!