Insurance Renewal Fee Dispute

Summary

Insurance agencies in California can charge additional fees, but these must be disclosed and agreed upon upfront. Check your initial contract for any mention of such fees. If the fee was not disclosed, you may file a complaint with the California Department of Insurance.

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i have car insurance through an agency and I have had the same insurance for a couple of years now. I have always paid my insurance through the app with no issues. Now my agency I obtained the insurance for is charging me a fee now to renew my insurance but I already paid it to renew it. Is that legal?
Hey ****! To better understand your situation, can you clarify if the fee the agency is charging is separate from the insurance premium?
Yes, I checked my information through the insurance app and it mentions nothing about an additional fee, its just the agency calling me to ask for additional payment
Hey ****! In California, insurance agencies can charge additional fees, but these must be disclosed upfront and agreed upon. Check your initial contract or agreement with the agency to see if such fees are mentioned. If not, you might want to file a complaint with the California Department of Insurance.
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