Client Communication Concerns

Summary

If youre experiencing communication issues with your attorney regarding a property judgment in California, its important to maintain open communication. Highlight past positive experiences and current concerns in a respectful manner. Attorneys have a duty to communicate effectively. If unsatisfied, consider seeking a second opinion or filing a complaint with the State Bar of California.

Full Conversation

they attorney just send me email below:
Hello ****, I understand you received an email from an attorney. Could you please specify what the email is about so I can provide more tailored legal information?
I understand this is a stressful situation. You have carried a judgment on your property before you came to us. However, I don't appreciate your continual accusations that we don't keep you informed or we don't answer your questions or emails. Look below at this email thread and you will notice you keep asking the same questions and we keep giving you the same response. We are in contact with the City of San Mateo. They have changed personnel multiple times which has slowed negotiations. However, we have staved off the foreclosure of your property. The City is willing to work with you and they are going to present you an offer to settle the matter. You mentioned you both have health issues. Does the medication make you forgetful? Or, because you both share this email, do some emails go unnoticed? We will keep after the City and report to you when we have new information.
Hello ****, sorry to hear about your situation. In California, it's crucial to maintain open communication with your lawyer. If you're unsatisfied, consider seeking a second opinion. Remember, you have rights as a client, including the right to terminate your lawyer's services at any time.
What do you think about my email below: In * Ralph Soto (attorney in Saunders's Law group) helped me to resolve another case. He was very responsive and always answered all our questions with detailed explanation. Ralph keeps us updated all the time. I left * star reviews on the website about the great work in Saunders Law Group. We had a great experience and that is why we contacted your office. This time is different, and Yes, this is causing me stress, especially waiting for so long. On October *, * Vasili left as a voicemail that he will receive the response the same week and call us back. We felt very happy about it. We will appreciate it if Vasili sent us an update or give us a call with the update please.
Your email is clear, detailed, and respectful. It's good to highlight your positive past experiences, express your current concerns, and request updates. In California, attorneys have a duty to communicate. If your concerns persist, consider filing a complaint with the State Bar of California or seeking a second opinion.
thank you
You're welcome, ****! Remember, client satisfaction is important in legal cases. If you're unhappy with your attorney's communication, you can pursue other options. Stay informed and be proactive. If you need more assistance, feel free to ask.