Mortgage Transfer Notification Requirements

Summary

Lenders in California can transfer your mortgage without your consent but must notify you in writing. If you did not receive a notice, check your mortgage statement, contact both lenders for documentation, and file a complaint with the CFPB. You can also request mortgage discharge paperwork from your new lender. Generally, this paperwork does not need to be notarized. If you believe your mortgage is paid off, request a payoff statement, review your records, and conduct a title search to ensure no outstanding liens.

Full Conversation

why bank of america transfer to firstkey mortgage without  notifying me
Hi Gary,
I can provide some general information about mortgage transfers. In California, lenders can sell or transfer your mortgage without your consent. However, they are required to notify you of the transfer.
- Did you receive any written notice regarding the transfer?
This information will help me give you more specific guidance.
no
Hi Gary,
I'm sorry to hear about your situation. In California, the law requires that you be notified in writing when your mortgage is transferred to another lender or servicer. Here are some general steps you can take:
- Check your mortgage statement for any information about the transfer.
- Contact Bank of America and FirstKey Mortgage to request written documentation about the transfer.
- File a complaint with the Consumer Financial Protection Bureau (CFPB) if you do not receive the required notice.
Would you like assistance with contacting these entities or filing a complaint?
yes
Hi Gary,
I can guide you on how to proceed with contacting these entities and filing a complaint. Here are the steps you can take:
- **Contact Bank of America and FirstKey Mortgage**: Request written documentation about the transfer. Make sure to keep records of your communications.
- **File a Complaint with the CFPB**:
- Visit the CFPB website: [Consumer Financial Protection Bureau](https://www.consumerfinance.gov/)
- Select “Submit a Complaint” and follow the instructions.
Would you like more detailed steps on how to contact Bank of America and FirstKey Mortgage, or do you need help with anything else?
can I request mortgage discharge papework
Hi Gary,
Yes, you can request mortgage discharge paperwork. Here’s what you can do:
- **Contact Your Lender**: Reach out to FirstKey Mortgage to request the discharge paperwork. Be sure to have your loan details handy.
- **Written Request**: Send a formal written request for the discharge paperwork to ensure there is a record.
Would you like more details on how to draft the request or anything else?
thank you
Hello Gary,
You're welcome! If you need more detailed guidance on drafting the request for mortgage discharge paperwork or have any other questions, please feel free to ask. I'm here to help.
Best regards,
FreeLawChat
yes please
Hi Gary,
I can definitely help you with drafting the request for mortgage discharge paperwork. Here are the key elements you should include in your written request:
- **Your Information**: Full name, address, and contact details.
- **Loan Details**: Loan account number, property address, and any other relevant information.
- **Request Statement**: Clearly state that you are requesting the discharge paperwork for your mortgage.
- **Signature**: Sign and date the letter.
Would you like a sample template for the request letter?
do I need to notirazied
Hi Gary,
Generally, mortgage discharge paperwork does not need to be notarized in California. However, you should check with your lender to confirm their specific requirements.
Would you like a sample template for your request letter?
yes
Hi Gary,
Here's a sample template for your mortgage discharge request letter:
---
[Your Full Name]
[Your Address]
[City, State, ZIP Code]
[Your Contact Information]
[Date]
[FirstKey Mortgage Address]
[City, State, ZIP Code]
Subject: Request for Mortgage Discharge Paperwork
Dear [Lender's Name],
I am writing to formally request the mortgage discharge paperwork for my loan with the following details:
- **Full Name**: [Your Full Name]
- **Loan Account Number**: [Your Loan Account Number]
- **Property Address**: [Property Address]
Please send the necessary documentation to the address mentioned above at your earliest convenience. If there are any fees associated with this request, please let me know.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Signature]
[Your Full Name]
---
Would you like any further assistance with this letter or any other questions?
Best regards,
FreeLawChat
do you think if they send mortgage discharge paperwork my mortgage principal will be relief?
Hi Gary,
Requesting mortgage discharge paperwork typically means you are asking for documents that show your mortgage has been paid off and the lien on your property is released. This does not relieve you of your mortgage principal unless you have fully paid off your loan.
Would you like information on how to verify if your mortgage is paid off?
yes
Hi Gary,
To verify if your mortgage is paid off, follow these steps:
- **Contact Your Lender**: Request a payoff statement that details the remaining balance on your mortgage.
- **Check Your Records**: Review any previous communications or statements for payoff information.
- **Title Search**: Conduct a title search to ensure there are no outstanding liens.
Would you like more detailed guidance on any of these steps?
no
Hi Gary,
Thank you for the detailed information. It sounds like you have a good understanding of the process. If you need any further assistance in the future, please feel free to reach out.
Best regards,
FreeLawChat
thank s
You're welcome, Gary. If you have any more questions or need further assistance in the future, feel free to reach out. Have a great day!
Best regards,
FreeLawChat