Wrongful Termination Of Discord Account

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NC
What specific data are you trying to access from your Discord account?
My chat logs and servers
What steps have you taken so far to resolve this issue with Discord?
Ive contacted customer support yet i get the same automatic messages from bots
What was the reason given for the termination of your account? In general, companies have terms of service that users must adhere to. Violations can lead to account termination.
apparently i “targeted harassment towards users” or j was associated with a server that did that even though i did not take any part in it
Did you receive any warnings before your account was terminated?

In general, Discord's Community Guidelines prohibit harassment and association with servers that promote such behavior.
no
Did you try to appeal the decision through Discord's appeal process?
yes
What was the outcome of your appeal with Discord?

Generally, Discord's appeal process is the primary method to dispute account terminations. It's important to provide as much detail as possible in your appeal.
i got an automatic bot response refusing to reinstate my account without looking into it more
What was the exact content of the bot response you received from Discord?
Maggie (Discord) Jul *, *, *:* PDT Hello, Discord has disabled your account for violating our Terms of Service or Community Guidelines. We’ve reviewed and confirmed this violation, and we will not reinstate your account. Sincerely, Discord Trust & Safety
What evidence do you have to prove that you did not participate in the alleged harassment?
my chat logs, which is why i requested my data. There is no evidence that i went and personally harassed any users and it was an unfair ban.
What was the response from Discord when you requested your chat logs and data?
they refused
What was the name of the server you were associated with that was allegedly involved in harassment?
I’m not sure, they didnt tell me exactly
What was the last communication you had with Discord regarding your account termination and data request?
Maggie (Discord) Jul *, *, *:* PDT Hello, Discord has disabled your account for violating our Terms of Service or Community Guidelines. We’ve reviewed and confirmed this violation, and we will not reinstate your account. Sincerely, Discord Trust & Safety
What was the date of your last communication with Discord?
july, *, *
What was the date when your account was initially terminated?
july, *, *
What was the date when you first contacted Discord's customer support regarding your account termination and data request?
july, *, *
What was the exact wording of your appeal to Discord's decision?
My account on discord was disabled due to “ sent threats to others, participated in targeted harassment, incited violence against individuals or communities, or was involved in a server dedicated to these behaviors.” I have never sent any personal harassment to any users, in personal messaging or servers. I believe this ban was unjustified as I did not personally take place in any harassment against any users and there should be more nuance when deciding user bans. Thank you.
What was the response from Discord when you provided your explanation and evidence during the appeal process?
Hello, Discord has disabled your account for violating our Terms of Service or Community Guidelines. We’ve reviewed and confirmed this violation, and we will not reinstate your account. Sincerely, Discord Trust & Safety
What was the exact wording of the Terms of Service or Community Guidelines that you allegedly violated?
sent threats to others, participated in targeted harassment, incited violence against individuals or communities, or was involved in a server dedicated to these behaviors
What evidence do you have to support your claim that you did not participate in the alleged harassment?
My chat logs
What was the response from Discord when you requested your chat logs as evidence to support your claim?
It’s in my data which they refused to give to me
What was the reason given by Discord for refusing to provide your chat logs and data?
They just declinded
*declined
I still havent gotten any legal advice on what to do
What steps have you taken since our last conversation? Have you tried reaching out to Discord's customer support again?
ive sent in requests but its all automatef
What was the reason given for the termination of your Discord account?
i already told you?
What was the response from Discord's automated system to your requests?
already told you
I apologize if I missed it, but could you please reiterate the reason given by Discord for the termination of your account?
sent threats to others, participated in targeted harassment, incited violence against individuals or communities, or was involved in a server dedicated to these behaviors
What state are you located in? This will help me provide the most accurate information regarding your legal rights and potential recourse.
NC
What specific threats or harassment were you accused of? In NC, cyberstalking laws could apply if threats were made online.
im not sure they didnt give me a valid reason
What was the exact wording of the termination notice you received from Discord?
Hello, Discord has disabled your account for violating our Terms of Service or Community Guidelines. We’ve reviewed and confirmed this violation, and we will not reinstate your account. Sincerely, Discord Trust & Safety
What was the nature of the content you shared or the conversations you had that could have been interpreted as threats or harassment?
they didnt say
What was the nature of your interaction on Discord before your account got disabled?
minimal conversation; i occasionally went on the app
What was the content of the minimal conversations you had on the app?
benign conversation usually with friends
What was the nature of these benign conversations? Were there any instances where you might have unknowingly violated Discord's Terms of Service or Community Guidelines?
no there wasnt
What was the last conversation you had on Discord before your account was disabled?
with a friend about relationship advice
What was the content of the conversation about relationship advice?
about how to restore a romantic relationship
What was the nature of the advice you gave about restoring a romantic relationship?
benign
What was the exact wording of the advice you gave about restoring a romantic relationship?
im not sure?
Can you recall any specific phrases or topics that might have been misinterpreted as violating Discord's Terms of Service or Community Guidelines?
no i dont believe so
What was the last message you received from Discord's customer support regarding your appeal?
what legal action can i take
What was the exact wording of the last message you received from Discord's customer support regarding your appeal?
Hello, Discord has disabled your account for violating our Terms of Service or Community Guidelines. We’ve reviewed and confirmed this violation, and we will not reinstate your account. Sincerely, Discord Trust & Safety
Hello, Discord has disabled your account for violating our Terms of Service or Community Guidelines. We’ve reviewed and confirmed this violation, and we will not reinstate your account. Sincerely, Discord Trust & Safety