Bank Deposit Refund Delay

Summary

User from Curaçao is facing a delay in receiving a time deposit refund from a local bank. Despite having a lawyer and contacting the Central Bank of Curaçao and Sint Maarten (CBCS), no progress has been made. The user is advised to seek written confirmation from the bank, consider filing a complaint with local consumer protection agencies, and explore alternative dispute resolution options like mediation. Legal proceedings can take several months to over a year.

Full Conversation

Hello,
Hi ****, I'm glad you're here. Can you clarify your legal issue further so I can provide the most accurate assistance?
I have a Issue with my local bank
Hello ****, I'm sorry to hear about your issue with your local bank. Can you please provide more details about the issue? Also, it would be helpful if you could tell me your location, as banking laws can differ by region.
I’m form Curaçao
Hello ****, thank you for providing your location. Now, could you please elaborate on the issue you're facing with your local bank in Curaçao?
We have I time deposit at the bank
Hi ****, can you please clarify the issue you're facing with your time deposit at the bank? Are there any specific concerns or issues related to this deposit?
is al * mount waiting to reserve our money back
Hello ****, sorry to hear about your issue. Laws vary, but in Curaçao, banks typically have up to 30 days to process refund requests. However, it's unusual for it to take 4 months. You may wish to lodge a formal complaint with your bank or seek legal counsel.
We have now a lawyer at this moment but no advance with the bank
Hi ****, I understand your situation. Have you considered filing a complaint with the Central Bank of Curaçao and Sint Maarten (CBCS)? They have the authority to intervene in such matters.
I have call CBCS they say they can not do very much
I'm sorry to hear about your trouble. You might also consider:
- Contacting a banking ombudsman, if available in Curaçao.
- Taking your case to court - please consult with your lawyer about this.
- Filing a complaint with local consumer protection agencies.
How long can it take to go to court ?
The length of court proceedings can vary greatly depending on the complexity of the case and the court's schedule. In Curaçao, it can take several months to over a year. Your lawyer would be able to give a more precise timeline.
This is taking to long
I understand your frustration, ****. Unfortunately, legal proceedings can take time. In the meantime, continue communicating with your bank and lawyer. Persistence can often lead to results.
Not even the claim is helping us at this moment
I'm sorry to hear that, ****. In some cases, it might be helpful to seek assistance from a local consumer rights organization or explore alternative dispute resolution options, like mediation.
Every day the bank is telling they transfer the money
That sounds frustrating, ****. Have you received any written confirmation from your bank regarding the transfer? It's essential to get these claims in writing for your records and possible future legal proceedings.
Noting the are giving nothing on paper
I understand, ****. It's important to have written confirmation. This could be useful in legal proceedings. If the bank is not providing this, discuss this issue with your lawyer and consider escalating the matter according to advice from your legal counsel.