Summary
In California, report unauthorized prepaid card transactions within 60 days to limit liability. After 60 days, protections may be limited. Card issuers have specific policies on provisional credit. If denied reimbursement, request a written explanation, file a complaint with the CFPB, or consult a consumer rights attorney.Full Conversation
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In this situation, it's important to follow up with the card issuer and possibly file a complaint with the Consumer Financial Protection Bureau (CFPB) if you believe the issue hasn't been resolved fairly. Would you like information on how to contact the CFPB or take further steps?
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Okay, if you have any more questions or need further assistance, feel free to ask. I'm here to help!
What are the rules and regulations on prepaid debit card that was fraudulently activated and I had no knowledge of until after the 60 day window had passed?
Case Rating: *
In California, the rules regarding prepaid debit cards and unauthorized transactions include:
- Reporting unauthorized transactions within 60 days for limited liability.
- Protections under the Electronic Fund Transfer Act (EFTA) might be limited if reported after 60 days.
- Card issuers may have specific policies on provisional credit.
Consider consulting a lawyer if you need further assistance.
Can I still get provisional credit?
Case Rating: *
In California, while you generally need to report unauthorized transactions within 60 days to limit liability, the card issuer may have specific provisions regarding provisional credit for cases reported after this period. It might be beneficial to consult their policy or speak with a consumer rights attorney to explore your options further.
What are my options for denial of stolen benefits reimbursement it's been over 90 days I was only told verbally about the denial and have never received a notice
Case Rating: *
In California, you may consider the following options for denial of stolen benefits reimbursement:
- Request a written explanation for the denial from the card issuer.
- File a complaint with the Consumer Financial Protection Bureau (CFPB).
- Consult with a consumer rights attorney to explore legal actions.
If you need further assistance, feel free to ask!