Home Depot Baseboard Installation

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Hello, Well, Home Depot sent a pro referral to my home to replace and install the baseboards in the kitchen. The job was done so poorly because there are dust particles floating from the bedroom. I had to call However, the project was not successful. There are di
What state are you located in, ****? This will help me provide you with the most accurate information regarding your legal rights in this situation.
Texas
What evidence do you have of the poor workmanship? Photos, emails, or any other documentation could be helpful.
Pictures
What steps have you taken so far to resolve this issue with Home Depot?

In Texas, you may have rights under the Deceptive Trade Practices Act.
Called Home depot proferral and at first they decided to help me. But when i told them that the issue is needed immediate help they decided not to help me, leaving my he with dirt particles floating in my home. affecting my health ethreat with dust particles flosting from the kitchen
Did you document your communication with Home Depot and the condition of your home? This could be useful if you decide to pursue a legal claim.
Yes. Now, im looking for an attorney now
What type of attorney are you looking for? A consumer rights attorney might be suitable for your case.
Can u help me? Do you know a consumer rights attorney who is a probono?
What city in Texas are you located in? This will help me find the nearest legal aid organization that might have pro bono consumer rights attorneys.
Houston
Sure, I can help. The Houston Volunteer Lawyers Program provides free legal services. You can reach them at (*) *-*. They might have pro bono consumer rights attorneys.
Thank u. The number u gave me is not in service
I apologize for the inconvenience. You can try contacting the Houston Bar Association at (*) *-* for pro bono legal assistance.
Ok. Thank u
I'm sorry to hear that the number wasn't in service. You can also try Lone Star Legal Aid in Houston at (*) *-* for pro bono legal assistance.
What probono firm can help me asap?
To better assist you, could you please specify the legal issue you're facing?
Home depot sent * men to replace Baseboards in kitchen and did a horrible job. There r dust particles floating in my home after their service. Home depot proferral would not help me after i asked them to have Get home depot in houston texas to make the check out to me rather than waiting * weeks to receive the check in the mail
What evidence do you have of the poor workmanship and the dust issue? Photos, emails, or any other documentation could be helpful.
Ive pictures of before and after job. The * men did a very bad job. Therecare dirt particles floating under door constantly.
Did you sign a contract with Home Depot's pro referral for the work? It's important to understand the terms of the agreement.
By phone i agreed to have the proferral do the job. However the project was done poorly
What steps have you taken so far to resolve this issue with Home Depot's pro referral?
I called the proreferral department, and they wanted me to send pictures so i did. But when i told them that is urgent to get some help on replacing the baseboards assp
What was the response from the proreferral department after you sent the pictures?
They declined to offer me help so im seeking help to make them help me since their proferral is responsible for the dust particles floating from the baseboards
What steps have you taken so far to resolve this issue with Home Depot's pro referral?
I spoke tobproferral twice on yesterday. However, they declined to offer me help after i told them to have one of Houston's office write a check and i can pick it up here in Houston rather than wait * weeks to get a check by mail
Have you considered filing a small claims lawsuit against Home Depot's pro referral for the poor workmanship?

General Information:
- In Texas, small claims court handles cases up to $*,*.
- Harris County Justice Courts: *-*-*.
Yes but u have to pay and *
What is the $* fee you're referring to? Is it for filing the lawsuit in small claims court?
Yes
General Information:
- In Texas, small claims court filing fees range from $* to $*.
- Harris County Justice Courts: *-*-*.
I dont have the funds to pay now
Are you aware of any legal aid services in your area that might be able to assist you with the filing fees?
No. What is their number
General Information:
- Lone Star Legal Aid in Texas provides free legal services.
- Contact: *-*-*.
I called them this morning Now im waiting for them to call me back soon
That's good to hear. Did you manage to document your complaints and the poor workmanship for evidence?
Yes. But an attorney will be contacting me soon.
What is the nature of the conversation you're expecting with the attorney?
Legal assistant
What specific legal assistance are you seeking from the attorney?
To psy me for the poor job their proreferral did on August * *.
What evidence do you have to support your claim about the poor job done by the proreferral?
Pictures and ohone calls. The * men did not speak English and walked out the door without leaving me a receipt.
Did you sign any contract or agreement with Home Depot or the pro referral before the work started?
I agree with home depot to accept the referral by phone
Did you receive any written confirmation or email about this phone agreement with Home Depot?
Only a phone call but home depot has the company's name and number and date the the job was done. First time getting bad service from Home depot.
Have you tried reaching out to the company that did the job or Home Depot's customer service about this issue?
Yes. But he does not care. Do you have a good probono attorney u can recommend in Houston texas
What specific area of law does your case fall under? This will help me recommend a suitable pro bono attorney in Houston, Texas.
Consumer. I was told
What exactly were you told that makes you believe your case falls under consumer law?
Or a probono attorney, please.in Houston you can recommend
What is the specific issue you're facing that requires a pro bono attorney? This will help me provide you with the most relevant information.
I needto get the job done right in my home to stop the dust particles from floating in my home. I believe the baseboards were sitting in a garage for a while before they installed them due to the dust particles floating from them. The job was done poorly and we need someone to correct it. Im tired, Sir
What evidence do you have to support your claim about the poor workmanship and the condition of the baseboards?
Only pictures of before and after
What steps have you taken so far to resolve this issue with Home Depot?
They declined to help me after i told them to have home depot in houston to write a check for the damages instead of mailing the check which would take * weeksvto arrive
What was Home Depot's reason for declining to write a check for the damages?
No reason. They decided not to help me cuz i wanted them to have home depot write the check in houston so i can pick it up rather than wait * weeks later
Have you tried reaching out to the Texas Department of Licensing and Regulation or the Better Business Bureau to report your issue?
No
Have you considered filing a complaint with the Texas Attorney General's Consumer Protection Division? They handle consumer rights issues.
No
Have you documented your communication with Home Depot regarding this issue? This could be useful in your case.
Yes
What was the response from Home Depot when you documented your communication with them regarding this issue?
They decided not to help me
What was the reason given by Home Depot for not assisting you further?
Cuz i wanted the check sooner than having to wait * weeks
Have you considered filing a small claims lawsuit against Home Depot for the damages? This could be a viable option if other avenues have failed.
Yes but i need funds to pay for that service
Did you know that in Texas, filing fees for small claims court are relatively low and you may be able to represent yourself?
I believe it is *.*
That's correct. In Texas, the filing fee for small claims court is around $*. Do you need information on how to file a claim?
Sure
To file a small claims lawsuit in Texas:

- Identify the correct court (Justice of the Peace Court in your precinct)
- Complete a small claims petition
- Pay the filing fee
- Serve the defendant

Harris County Justice of the Peace Court: *-*-*
Thank u
You're welcome! If you have any more questions or need further assistance, feel free to ask. Good luck with your case!