Mystery Shopping Payment Issues

Summary

Failure to pay for services in Missouri can be a breach of contract or fraud if intentional. Review app terms, document work, and contact the Missouri Attorney Generals Consumer Protection Division. For international apps, consider the FTC or econsumer.Gov for complaints.

Full Conversation

apps that have you do mystery shopping and taking photos inside stores is what you have to do and then they say the photo is not good enough and dont pay you ...is that legal?
Hey Vickie! That sounds frustrating. In Missouri, the legality would depend on the terms and conditions you agreed to when you signed up for the app. Often, these apps have strict guidelines for photo quality. If you feel they are being unfair, you might consider:
- Reviewing the terms and conditions.
- Contacting the app's customer service for clarification.
- Reporting the issue to the Better Business Bureau (BBB).
Did you try contacting their customer service about this issue?
no.I just signed up and read reviews and it seems its their own app is issue but they just dont pay the worker
Hey Vickie! It's important to ensure you get paid for your work. Here are a couple of steps you can take:
- Review the terms and conditions of the app.
- Document your work and any communication with the app.
- Consider reporting the issue to the Better Business Bureau (BBB).
Would you like assistance in finding a local consumer protection agency?
sure but i'd also like to know the law they are breaking by not paying.The terms and conditions dont always trump the laws
Case Rating: *
Hey Vickie! Under Missouri law, failure to pay for services rendered can potentially be considered a breach of contract or even fraud if intentional. Here are some general legal principles:
- Breach of Contract: If the app agreed to pay you for your work and did not, they might be in breach of contract.
- Fraud: If they never intended to pay you and misled you, it could be fraud.
Would you like assistance in finding a local consumer protection agency in Missouri?
sure
Case Rating: *
Hey Vickie! Here is some information on finding a local consumer protection agency in Missouri. You can contact the Missouri Attorney General's Consumer Protection Division for assistance.

Missouri Attorney General's Consumer Protection Division


Phone: (*) *-*
Website: ago.mo.gov
Would you like any further assistance?
what if app is in another country
Case Rating: *
Hey Vickie! If the app is based in another country, the situation becomes more complex. International law and jurisdiction issues can come into play. It may still be possible to report the issue to:
- The app's local consumer protection agency.
- International consumer protection organizations.
Would you like to know more about how to proceed with international consumer protection agencies?
yes
Case Rating: *
Hey Vickie! For international consumer protection, you can consider the following options:
- Contact the Federal Trade Commission (FTC) in the U.S.
- Report the issue to econsumer.gov, which handles international consumer complaints.
Would you like any further assistance on this topic?
no and thank you
Case Rating: *
Hey Vickie! It looks like you have a good understanding of the situation now. If you have any further questions or need more assistance in the future, feel free to reach out. Have a great day!