Gift Card Cashing Rules

Summary

California law requires businesses to refund gift cards with balances of $10 or less. They must also provide reasonable accommodations for people with disabilities. If a business refuses, you may have a valid complaint under the Unruh Civil Rights Act and the Americans with Disabilities Act. Consider contacting a local legal aid organization for assistance.

Full Conversation

Can a business require use of online portal to cash giftcard worth $*.* in California?
Hello ****,
In California, the law requires businesses to refund gift cards with a balance of $* or less upon request. However, if the business requires the use of an online portal, it's not necessarily illegal. But it shouldn't hinder your right to cash out.
What if the owner of the giftcard has a disability and no way to deposit or cash a check?
In California, businesses should provide reasonable accommodation for people with disabilities. If the business's online portal is not accessible, you may request an alternative way to cash out your gift card. It's best to directly communicate with the business about this.
I did. I was told the person was required to use the portal and receive a check. There was no reasonable accommodation
It seems like you're facing an issue with getting a reasonable accommodation due to a disability. Could you please specify the nature of the disability and the location? This will help provide a more accurate response.
Autism. California
In California, the Unruh Civil Rights Act and the Americans with Disabilities Act require businesses to provide reasonable accommodation for people with disabilities. If the business refuses to accommodate, you may have a valid complaint. Consider reaching out to a local legal aid organization for assistance.
Thank you
You're welcome, ****. Should you need further assistance or have other legal queries, don't hesitate to reach out to FreeLawChat. We're here to help.