Amazon Kdp Account Dispute

Summary

If Amazon KDP closed your account due to alleged copyright infringement, you may have grounds for a breach of contract claim. Review their terms, gather evidence, and send a formal complaint. If unresolved, consider mediation or legal action. Consult a local attorney for personalized advice.

Full Conversation

They said that I had copyrighted somebody else's book and published it when I hadn't, and now they have closed my account and are refusing to pay me the money that I have earned
I'm sorry to hear about your situation. You might have a case for breach of contract or wrongful account closure. Here are a few steps you could consider:
- Review Amazon KDP's terms and conditions.
- Collect all communication with Amazon KDP.
- Send a formal complaint to Amazon KDP.
- Consider mediation or arbitration as per their terms.
Would you like assistance on how to draft a formal complaint or guidance on next steps?
yes
Sure, I can help with that. Here are some steps you can follow to draft a formal complaint to Amazon KDP:
*. Introduction: State who you are and your relationship with Amazon KDP.
*. Account Details: Include your account ID and any relevant information.
*. Issue Description: Explain the issue clearly, including the alleged copyright infringement and the closure of your account.
*. Supporting Evidence: Attach any evidence that supports your claim, such as original content proofs, communications with Amazon, etc.
*. Resolution Sought: Specify what you want, such as reopening of the account or payment of earned money.
*. Legal Mention: Mention that you believe it is a breach of contract and you are considering legal action if the issue is not resolved.
Would you like a template for this complaint?
yes
Case Rating: *
I can provide you with a template for your formal complaint to Amazon KDP. Here it is:
---
[Your Name]
[Your Address]
[City, Postcode]
[Email Address]
[Phone Number]
[Date]
Customer Service
Amazon KDP
[Amazon KDP Address]
Subject: Formal Complaint Regarding Account Closure and Withheld Earnings
Dear Amazon KDP Support Team,
My name is [Your Name], and I have been an author and publisher on Amazon KDP since [Date]. My account ID is [Your Account ID]. I am writing to formally complain about the recent closure of my account and the withholding of my earned funds.
Issue Description:
On [Date], I received a notification from Amazon KDP stating that my account had been closed due to alleged copyright infringement. The notification asserted that I had published content that infringed on someone else's copyright. However, I firmly believe that this allegation is incorrect, as the content in question is entirely original and created by me.
Supporting Evidence:
I have attached evidence that supports my claim, including:
- Original manuscripts and drafts of the content.
- Communication records with Amazon KDP regarding this issue.
- Any other relevant documentation.
Resolution Sought:
I request that Amazon KDP:
*. Reopen my account immediately.
*. Release the funds that I have rightfully earned.
Legal Mention:
I believe that the closure of my account without proper investigation and the withholding of my earned funds constitute a breach of contract. If this issue is not resolved promptly, I may have to consider legal action to protect my rights.
I hope for a swift resolution to this matter.
Sincerely,
[Your Name]
---
Would you like any additional guidance on the next steps?
yes
Case Rating: *
Next steps after sending the complaint could include:
- Waiting for Amazon KDP's response for a reasonable period.
- If they don't respond or the issue remains unresolved, consider seeking legal advice for breach of contract.
Would you like further details or assistance on how to escalate the matter legally?