Verbal Agreement Car Repair

Hi Stephanie, sorry to hear about your situation. Did the store provide any documentation or written promise to repair your car? This can be crucial in resolving the issue.

Hi Stephanie, Texas law recognizes verbal agreements, but they're harder to prove. You could:
- Gather any witnesses who heard the promise.
- Document all communications with the store.
- Send a formal demand letter to the store.
Would you like to know how to draft a demand letter?

Case Rating: *
To draft a demand letter:
- Include your full name and contact details.
- Describe the incident and the verbal promise made.
- State the desired resolution (e.g., repairing your car).
- Set a deadline for a response.
- Be polite but firm.
Would you like a sample template for the demand letter?

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Hi Stephanie, here's a sample template for the demand letter:
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[Your Full Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Store Manager’s Name]
[Auto Parts Store Name]
[Store Address]
[City, State, ZIP Code]
Dear [Store Manager’s Name],
I am writing to formally address an issue I encountered at your store located at [Store Address] on [Date of Incident]. I had my car part tested by your staff, and as a result, my car is now inoperable. Your area general manager assured me that the store would cover the cost of the necessary repairs. However, there has been no follow-up on this promise.
I request that you honor the verbal commitment made by your general manager and arrange for the repair of my vehicle. I expect a resolution to this matter within [reasonable timeframe, e.g., 14 days] from the date of this letter.
Please contact me at [Your Phone Number] or [Your Email Address] to discuss the next steps.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Full Name]
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Feel free to adjust the details to fit your situation. If the store doesn't respond, you may consider small claims court or legal advice.