Service Eligibility Clarification

Summary

Preplys terms state users must be 18+ or 13-17 with supervision, excluding those under 13. If discrepancies arise, contact Preply for clarification. Document any conflicting promotional material. If you have students under 13, cancel lessons per policy.

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Services Eligibility Services are available only to and may only be used by individuals who are 18 years and older and who can form legally binding contracts under applicable law. Individuals under the age of * but not younger than the age of * can use our Services only in conjunction with and under the supervision of a parent or a legal guardian. The parent or the legal guardian shall at all times be responsible for any and all activities related to the use of the Services by the aforementioned individuals. You agree and confirm that you will not allow any individual younger than the age of * to use the Services.
It sounds like you're looking for clarification on the eligibility requirements for using a particular service. Here’s a breakdown of the key points:
- Eligibility Age:
- Must be 18 years or older to use the service independently.
- Those aged *-* can use the service only under the supervision of a parent or legal guardian.
- Children under * are not allowed to use the service at all.
- Responsibility:
- Parents or legal guardians are responsible for all activities of users aged *-*.
Do you have any specific questions about these requirements?
However Preply's website promotes lessons for children
It appears you have concerns about Preply's promotion of lessons for children. Here’s a summary of the relevant points:
- Eligibility Age:
- Independent use: *+
- Supervised use: *-* (with parent/guardian supervision)
- Not allowed: Under *
If you believe there's a discrepancy between their promotion and terms of service, you might consider reaching out to Preply directly for clarification. Is there anything specific you want to know about this situation?
and tutors can set up their profile with requests to teach ages *-* and *-*
Case Rating: *
You may want to address this potential discrepancy with Preply directly. Companies often have terms of service that seem to conflict with their promotional material. If you need further assistance or have more questions about this issue, feel free to ask.
This is the first answer I got from Preply: Hello Maya! My name is Yomna. Thanks for your patience. We’ve had a high volume of requests recently, which caused a delay in getting back to you. We are sorry for that and we appreciate your understanding! Hello Maya, as per our policy, yes, you can team individuals at the age of 13 years old, but not younger than that. However, all activities and classes should be conducted under their supervision. *:* pm Let me know if you have further questions related to this topic. Have a nice day ahead.
Case Rating: *
It sounds like you're dealing with a potential discrepancy between Preply's promotional material and their terms of service. Here are a few steps you can take:
- Contact Preply directly to clarify the age eligibility for their services.
- Document any promotional material that contradicts their terms of service.
Do you need help with anything specific regarding this issue?
So, while the services are aimed for the group ages mentioned, if a parent registers their account for children younger than 13 year old, they can inform the tutor and hold lessons, under parental or guardian supervision at all times during lesson time. If the parent or guardian is not present, or unresponsive, You can always reach out to us in this case. I hope this clarified the matter and let us know if you further questions. Thank you, so I do not need to cancel all the lessons I have with children under *? One student has been with me since *, but she's * now ????
Case Rating: *
It sounds like you have some concerns about providing lessons to children under * on Preply. Based on Preply's policy, it's clear that:
- Children under * are not allowed to use the service.
- Children aged *-* can use the service under the supervision of a parent or guardian.
If you have students younger than *, you should cancel those lessons as per their policy. Do you have any specific legal questions related to this issue?