Storage Unit Contract Dispute

Summary

Unauthorized changes to a storage unit and gate code without consent can be a breach of contract under Georgia law. Document all communications and consult a local attorney to understand your rights. For pro bono legal assistance, contact Georgia Legal Services Program, Atlanta Legal Aid Society, or Georgia State University College of Law. Consider filing a complaint with the Georgia Department of Laws Consumer Protection Division.

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I never signed a contract with this facility due to my unit and gate code being broken into as well as my unit and gate code being changed on my first day of agreeing to a different unit this * was done with out my knowledge or consent I reached out to your DM Kayla when I was told which was a lie that I was in the office during my unit change which was surly false she then told me she didn't say I any of that I guess some how the fact that she sent it in a email slipped her mind cause when I had to circle where she said it and send her the definition of the word observed she got a lil aggressive because despite the agreement her and i had for me to pay my storage that friday which i did as we agreed apon she told the facility employees to cut my lock anyway which they shared that information over the phone and all the calls I are recorded or was that another one of Ms Kaylas fabrications which your Region manager seems to be ok with i yet havent heard back from him like he agreed apon I have been homeless with my children and iam just now getting back on my feet and will be inquiring legal representation about this matter especially after just being told my belong that where not in the unit I agreed on but are in a while nother unit that I have no legal contract with was going to be placed up for auction regardless of the fact my items where placed in a unit that i did not consent to that you have no contract with me on i was literally told none of that mattered may i have the information to the owner of this facility if I have to go through corporate for it that is fine may I please have that information so I can follow the proper steps to handle this matter
I'm sorry to hear about your situation, Shawnette. In Georgia, self-storage units are governed by the Georgia Self-Service Storage Facility Act. This act has specific rules about:
- The contract between you and the facility
- How and when the facility can change your access codes
- How and when the facility can auction your items
You might want to consult with a local attorney to understand your rights better and to see if the facility violated any of these rules. If you want to file a complaint, you could consider contacting the Georgia Department of Law's Consumer Protection Division. Would you like their contact information?
im going to explain it better the day I got the unit they allowed with out my knowledge or consent a mover of mine to change my unit and my gate code my unit was broken into as well that day again this all happened the first day i got the unit a week later i received a email about the change and i was not happy from there the DM told me i was present for the change i guess when she remembered she lied vi email she tried to say she didnt say it which i have all the emails still i had a agreement vi email with her to pay on a friday which i did she then called the facility and told them to cut my lock anyway when i lost my oldest son i had to move was depressed thats how i had to get the unit which holds my sons ashes and belongs i had became homeless with my two boys im back on my feet now and by the grace of god i recieve a email from them asking me to come sign a agreement because they dont have one on file because the changed my unit with out knowledge or consent is there anything i can do
I'm sorry for the difficult situation you're in. Under Georgia law, unauthorized changes to your storage unit and code could be viewed as a breach of contract and possible trespass. You should:
- Document all communication and actions with the storage facility.
- Consult a local attorney, they can help you understand your rights and possible actions.
- Consider contacting Georgia Department of Law's Consumer Protection Division for a complaint.
my sons remains are in the unit thats all i want can you help me find a pro bono attorney
I'm very sorry to hear about your situation. For pro bono legal assistance in Georgia, you can consider reaching out to:
*. Georgia Legal Services Program: They offer free legal help to people who cannot afford to hire a lawyer.
*. Atlanta Legal Aid Society: They serve clients throughout the metro Atlanta area.
*. Georgia State University College of Law: Their clinics might be able to assist you.
Remember to bring all your documents and evidence when you consult with these organizations.
thank you
You're welcome, Shawnette. I wish you the best of luck with your situation. Don't hesitate to reach out if you have more questions.
i surely will send a review from to me please
I'm glad I could assist you, Shawnette. Your feedback matters a lot to us. Please feel free to share your experience with FreeLawChat. We're always here to help you with any legal inquiries.
was trying to pull back up our chat
Hello Shawnette Lattimore, how can I assist you today? Are you seeking further legal information about a previously discussed issue, or is there a new concern you'd like to address?
i was trying to copy my problem so i didnt have to re type it i have arthritis in my hands
Hello Shawnette Lattimore, I understand your situation. Can you please tell me what legal issue you are dealing with? You can provide a brief summary and I'll do my best to assist you.
its ok thanks
Hello Shawnette Lattimore, I understand you're facing some difficulties due to arthritis. Please feel free to share as much or as little as you're comfortable with. We're here to provide any legal information you may need. Do you have a specific legal question or issue you'd like help with?