Negligence And Discrimination Claim
Summary
Kris experienced severe emotional distress and potential discrimination due to mishandling by shelter staff. Documenting interactions, seeking legal aid, and filing formal complaints with the California Department of Fair Employment and Housing (DFEH) are recommended steps. Local legal aid organizations like the Legal Aid Foundation of Los Angeles (LAFLA), Bay Area Legal Aid, Legal Services of Northern California, and Central California Legal Services can provide assistance. Pursuing continuous mental health support is also advised.Full Conversation
August *, *:
At *:* AM, the fire at the Genesis Shelter changed everything. The smoke instantly triggered my PTSD, taking me back to * and the Cleveland Elementary School shooting. The next few hours felt like a blur—disorientation, fear, and flashbacks all hitting me at once. Exhausted, I ended up falling asleep in my car, but it didn’t stop there. Later in the afternoon, Zack and Shiv woke me up to inform me they had moved my belongings into some other room, without even asking. They showed sympathy but didn’t really get how much worse they made things by moving my stuff without telling me first.
August *, *:
By late morning, I had spoken to Tyliq and Michelle about the trauma I was going through and how they mishandled my belongings. They were sympathetic but didn’t really do anything to help. I ended up taking photos of deceased children near my unit—visual evidence of the trauma I was experiencing—but even that didn’t lead to much action. When I tried to explain everything again to Sophia, I was left with the same result. She listened, but nothing meaningful came of it.
August *, *:
I spoke with Amber Abney-Bass, who promised to help me coordinate an expedited mental health appointment and even get me a laptop. But when I was given a new unit, it was in worse shape than before—infested with bugs and completely unsanitary. But I had no choice and accepted it because there was nothing better available. Later that day, I coordinated with Jill, the on-site caseworker. I explained the whole episode and told her I needed an urgent mental health appointment. I asked her to email Amber about it. She agreed, but nothing really came of it.
August *, *:
I pleaded with the staff again and Jill specifically to relocate me, emphasizing how serious my emotional distress had become. Again, I was heard, but nothing actually happened to improve the situation.
August *-*, *:
I returned to the shelter after receiving medical treatment for an abscessed tooth, but nothing about my situation changed. The mental health appointment still hadn’t been coordinated, and I was still waiting for any meaningful help with my belongings or living situation.
August *, *:
I followed up with Jill, reminding her to reach out to Amber about both the Ampla Health appointment and the laptop. She said she would, but again, there were more delays and no real progress.
August *, *:
On August *, I was discussing the removal of my things with Michelle. I was trying to figure out how much time I had to go through everything. Reluctantly, I said, “I don’t know how much time is too much, and what’s the rush?” I was half-joking, trying to buy more time or hint that I wasn’t ready, but I didn’t want to seem difficult. So, I agreed to Michelle’s suggestion of doing it on Friday, even though something in me knew I wasn’t ready.
August *, *:
When Friday came, I didn’t make it to my stuff in time. By the time I got there, they had already started bulldozing everything. Panic set in. I rushed forward, yelling for them to stop so I could grab a couple of things. But they just laughed at me. One of the city workers even called Sophia over to “calm me down” so they could finish without bothering to hear my plea. I felt humiliated as Sophia showed up, and the city worker laughed again, mocking me for arguing with her like she had some ultimate authority over me. In those moments, I felt so small, crushed by the way they were treating me.
As they bulldozed through, I was overwhelmed with emotion, knowing they were also collecting the bodies of the kids who had been there since my hallucinations continued to come and go unchecked. I didn’t scream it out to Sophia, but deep down, what I really wanted was for them to stop—to stop crushing the bodies and dozing them into a trash bin somewhere. But somehow, I let it go. Instead, I walked away and prayed, thankful that I didn’t completely lose control, even though it felt like my world was collapsing around me.
August *-*, *:
The next week, for a lack of a better way to put it was a complete blur. It was then, and still now I can not remember much of anything except this claim. I was in my room, alone and left to my own thoughts of all the things the staff needed to be held accountable for. This has effected others but the staff generally does what they want as if they have never read the code of conduct. Or fire safety standard laws. Or safety measures. Or emergency procedures. So I started writing up my notice of claim by the 20th of August.
I had spoken with a reporter on the 22nd of August to go on the news and ask for more transparency. I also questioned the infrastructure and security but also pressed on them not contacting me for ny folllow-up which was my main reason for going to the news media. I was seen by them everyday and asked Jill (On-site genesis shelter case manager) several times to coordinate that appointment with Amber(director). That I could have some peace of mind, and still no outcome or follow-up. As these unmet requests piled up so did my reluctancy in trying to express the PTSD to any of them and felt the most alone and awkward emotions walking around this place. I am supposed to call this home and gain the resources to get a home. Unfortunately, group settings funded by someone else writing the checks for the bills and trusting another business to adhere to policies causes people like me to not be housed. Not everyone fits that.
It became more and more clear to me the that my support system I disqualified for their string of mis-managed protocols, were the reasons post-incident that caused me severe depression. and was the cause of my diminishing mental health. The emotional distress of my belongings being destroyed as a direct result of the city's lack of oversight on its management and negligent for not providing a safe living environment for its citizen or his property. Negligent for not maintaining a safe living environment for its citizen. I claim they have a breach of duty to me also. I have to traverse this entire traumatic situation alone and against the actual resources I was banking on helping me with my undiagnosed PTSD will probably be reprimanded but someone had to help me regardless of my claims.
-ADDED STATEMENT FROM CLAIMANT-
[{I came to a basic policy of my own, and it was to make sure that through accepting the accountability, created a need for adjustments. Not for new policies, but for the ones that are already set in the code, to be enforced wholly and not by the staffs discretion. Just do their jobs right and this property thing (that is impossible to defend in this situation, as we all know) is the huge liability bubble hanging over the Jesus Center and City of Chico.
This is where I think discrimination falls in line due to the information that was not offered immediately as the law states in a victim situation I am to have received mental health, among the provisions and did not. The assumed knowledge of someone of an unhoused nature or demeanor, would not knowingly know this language and no one brought it to my attention that this language was available to me. I feel the administration of the Jesus Center has discriminated against me as a homeless person, because I am a known homeless man and was considered to dumb to understand the language they did not provide me with, that I asked for on the 6th of August.
It was either them helping me in a very hostile environment or I would have to do this by myself. They were my resources. I was betrayed. I still live here in fear of one of the staff retaliating even more than the humiliation of the 24th of August.}]
Hello Kris,
I'm sorry to hear about your distressing situation. Given everything you've experienced, it sounds like you might have grounds for a legal claim based on negligence, emotional distress, and discrimination. Here are a few steps you can consider:
*. **Document Everything:**
- Keep a detailed record of all interactions, promises made by staff, and any incidents.
- Retain copies of any written communications and photographs.
*. **Seek Legal Assistance:**
- Consider contacting a legal aid organization for guidance specific to your situation.
*. **File a Formal Complaint:**
- You can file a complaint with the California Department of Fair Employment and Housing (DFEH) if you believe you have been discriminated against.
*. **Mental Health Support:**
- Pursue mental health services continuously; you can contact local mental health services directly if the shelter is unresponsive.
Would you like guidance on how to contact a legal aid organization or more information on filing a formal complaint?
Phone: (*) *-*
Website: www.dfeh.ca.gov
I'm sorry to hear about your distressing situation. Given everything you've experienced, it sounds like you might have grounds for a legal claim based on negligence, emotional distress, and discrimination. Here are a few steps you can consider:
*. **Document Everything:**
- Keep a detailed record of all interactions, promises made by staff, and any incidents.
- Retain copies of any written communications and photographs.
*. **Seek Legal Assistance:**
- Consider contacting a legal aid organization for guidance specific to your situation.
*. **File a Formal Complaint:**
- You can file a complaint with the California Department of Fair Employment and Housing (DFEH) if you believe you have been discriminated against.
*. **Mental Health Support:**
- Pursue mental health services continuously; you can contact local mental health services directly if the shelter is unresponsive.
Would you like guidance on how to contact a legal aid organization or more information on filing a formal complaint?
California Department of Fair Employment and Housing (DFEH)
Phone: (*) *-*
Website: www.dfeh.ca.gov
yes
Hello Kris,
I'm sorry to hear about your distressing situation. Here are some steps you can consider:
*. **Document Everything:**
- Keep a detailed record of all interactions, promises made by staff, and any incidents.
- Retain copies of any written communications and photographs.
*. **Seek Legal Assistance:**
- Consider contacting a legal aid organization for guidance specific to your situation.
*. **File a Formal Complaint:**
- You can file a complaint with the California Department of Fair Employment and Housing (DFEH) if you believe you have been discriminated against.
*. **Mental Health Support:**
- Pursue mental health services continuously; you can contact local mental health services directly if the shelter is unresponsive.
Would you like guidance on how to contact a legal aid organization or more information on filing a formal complaint?
I'm sorry to hear about your distressing situation. Here are some steps you can consider:
*. **Document Everything:**
- Keep a detailed record of all interactions, promises made by staff, and any incidents.
- Retain copies of any written communications and photographs.
*. **Seek Legal Assistance:**
- Consider contacting a legal aid organization for guidance specific to your situation.
*. **File a Formal Complaint:**
- You can file a complaint with the California Department of Fair Employment and Housing (DFEH) if you believe you have been discriminated against.
*. **Mental Health Support:**
- Pursue mental health services continuously; you can contact local mental health services directly if the shelter is unresponsive.
Would you like guidance on how to contact a legal aid organization or more information on filing a formal complaint?
la org
Hello Kris,
I'm truly sorry to hear about your distressing situation. For legal aid in California, you can contact:
Phone: (*) *-*
Website: www.lafla.org
Would you like more information on filing a formal complaint with the DFEH?
I'm truly sorry to hear about your distressing situation. For legal aid in California, you can contact:
Legal Aid Foundation of Los Angeles (LAFLA)
Phone: (*) *-*
Website: www.lafla.org
Would you like more information on filing a formal complaint with the DFEH?
legal aid free
Hello Kris,
For free legal aid in California, you can contact:
Phone: (*) *-*
Website: www.lafla.org
Would you like more information on filing a formal complaint with the California Department of Fair Employment and Housing (DFEH)?
For free legal aid in California, you can contact:
Legal Aid Foundation of Los Angeles (LAFLA)
Phone: (*) *-*
Website: www.lafla.org
Would you like more information on filing a formal complaint with the California Department of Fair Employment and Housing (DFEH)?
more orgs
Hello Kris,
I understand you need more legal aid organizations. Here are a few more options in California:
Phone: (*) *-*
Website: www.baylegal.org
Phone: (*) *-*
Website: www.lsnc.net
Phone: (*) *-*
Website: www.centralcallegal.org
Would you like more information on filing a formal complaint with the DFEH?
I understand you need more legal aid organizations. Here are a few more options in California:
Bay Area Legal Aid
Phone: (*) *-*
Website: www.baylegal.org
Legal Services of Northern California
Phone: (*) *-*
Website: www.lsnc.net
Central California Legal Services
Phone: (*) *-*
Website: www.centralcallegal.org
Would you like more information on filing a formal complaint with the DFEH?