TRY ME!
Wells Fargo Account Frozen
Summary
Wells Fargo may hold funds during a fraud investigation, typically up to 10 business days. If unresolved, contact the California DFPI and escalate to Wells Fargos executive office. Filing a complaint with the CFPB can also help. Consider consulting a consumer rights attorney for further assistance.Full Conversation
Yes I would like all complaint filings I can. How can they hold my money epwhen I have all their account ,personal, and codes request since Xmas and still have zero access to my money. On chppChristmas when trying to buy holiday dinner, they decide iam not going to have dinner that day.? Its my money they are protecting me from me spending my money. Why have all their account info and my personal information if it means nothing iam very confused on how this is legal?
I'm sorry to hear about your situation, Joe. Here are the steps to file a complaint with the Consumer Financial Protection Bureau (CFPB):
*. **Go to the CFPB website**: [www.consumerfinance.gov/complaint](https://www.consumerfinance.gov/complaint)
*. **Select the financial product or service**: In your case, it would be a checking account.
*. **Provide details**: Include the issues you're facing with Wells Fargo.
*. **Submit your complaint**: The CFPB will follow up with the bank.
If you need further assistance, please let me know.
*. **Go to the CFPB website**: [www.consumerfinance.gov/complaint](https://www.consumerfinance.gov/complaint)
*. **Select the financial product or service**: In your case, it would be a checking account.
*. **Provide details**: Include the issues you're facing with Wells Fargo.
*. **Submit your complaint**: The CFPB will follow up with the bank.
If you need further assistance, please let me know.
How do they have more rights than the money provider. Its criminal to not allow me my money since Xmas with no resolution in sight. I have several accounts with them
I'm sorry to hear about your ongoing difficulties, Joe. Have you tried visiting a Wells Fargo branch with someone who can assist you? This might help resolve the issue more quickly.
No I haven't wanted to have to incovience myself and others when this is insulting they hung up on me. Had me go back in store re-order the tamales wait in line and have it declined again very embarrassing. They said they released the hold and ok'd me going back into the busy store ,when they hadn't done what they said they would and then hang up on me. Merry Christmas, I think I've jumped threw all their hoops and still I have no money. I mean I have money but without any real cause they have it kudnapoed. I was assuming that they have some morals and integrity and see my years with them and do the right thing.
I'm really sorry to hear about your situation, Joe. Here are a few steps you can consider:
*. **Contact California Department of Financial Protection and Innovation (DFPI)**: File a complaint to get assistance.
*. **Legal Assistance**: Consider contacting a consumer rights attorney for advice.
Would you like information on how to contact the DFPI?
*. **Contact California Department of Financial Protection and Innovation (DFPI)**: File a complaint to get assistance.
*. **Legal Assistance**: Consider contacting a consumer rights attorney for advice.
Would you like information on how to contact the DFPI?
Yes
I'm sorry to hear about your ongoing difficulties, Joe. Here is how you can contact the California Department of Financial Protection and Innovation (DFPI):
Phone: (*) *-*
Address: * Arena Blvd, Sacramento, CA *
Website: [www.dfpi.ca.gov/submit-a-complaint](https://dfpi.ca.gov/submit-a-complaint)
Would you like more information on legal assistance or any other help?
California Department of Financial Protection and Innovation (DFPI)
Phone: (*) *-*
Address: * Arena Blvd, Sacramento, CA *
Website: [www.dfpi.ca.gov/submit-a-complaint](https://dfpi.ca.gov/submit-a-complaint)
Would you like more information on legal assistance or any other help?
Do you have and knowledge of the procedure or time frame thats typical with Wells Fargo holding customers money when all fraud clearing questions have been answered
Hi Joe, I'm sorry to hear about your situation. Typically, Wells Fargo may hold funds for up to * business days during a fraud investigation. However, timelines can vary. Have you received any specific timeline from them regarding the release of your funds?
No they say everyday there's a error and you need to call back in * to * hours the system is not allowing me to regain your account access
I'm sorry to hear about your ongoing difficulties, Joe. Here are your next steps:
*. **Follow Up with DFPI**: Ensure your complaint has been submitted and ask for updates.
*. **Contact Wells Fargo Executive Office**: Escalate the issue by contacting their executive office for a faster resolution.
Would you like more details on contacting the Wells Fargo Executive Office?
*. **Follow Up with DFPI**: Ensure your complaint has been submitted and ask for updates.
*. **Contact Wells Fargo Executive Office**: Escalate the issue by contacting their executive office for a faster resolution.
Would you like more details on contacting the Wells Fargo Executive Office?
Yes please
Sure, Joe. Here is how you can contact the Wells Fargo Executive Office:
Phone: (*) *-*
Website: [www.wellsfargo.com/about/corporate/executive-contacts/](https://www.wellsfargo.com/about/corporate/executive-contacts/)
Explain your situation and request immediate assistance. If you need further help, please let me know.
Wells Fargo Executive Office
Phone: (*) *-*
Website: [www.wellsfargo.com/about/corporate/executive-contacts/](https://www.wellsfargo.com/about/corporate/executive-contacts/)
Explain your situation and request immediate assistance. If you need further help, please let me know.
Thank you and thanks for listening
You're welcome, Joe. I'm glad I could help. If you need further assistance or have any other questions, feel free to reach out. Take care!
Start a new chat