Predatory Towing Assistance

Summary

Predatory towing is illegal in north carolina and can result in fines, jail time, and license revocation for the towing company. Steps to take include filing a complaint with the nc department of justice, sending a written demand for the return of your car, and considering a small claims lawsuit.

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It is having three times, July 8th, July 16th, and August 8th. I've had a predatory towing company tow my car from my signed parking lot at a condominium to a different address take a picture and tow my car for supposedly illegal parking but I have GPS in my car that shows that they moved my car to take their picture.
What state are you located in? This will help me provide the most accurate information regarding predatory towing laws in your area.
North Carolina
What evidence do you have to support your claim? In North Carolina, predatory towing is illegal and can result in penalties for the towing company.
I have proof that the car was in its assigned spot, that it was towed from its assigned spot to a different address, and then towed to the company. I have pictures and the printout from my GPS. The last time they told the car they disconnected my GPS in its assigned spot which is its last reading and they have my car now.
What is the name of the towing company involved in this incident?

In North Carolina, predatory towing is illegal. Penalties include:
- Fines up to $*
- Possible jail time
- Towing license revocation.
Unlimited Recovery
The name of the towing company is Unlimited Recovery Towing
What steps have you taken so far in addressing this issue with Unlimited Recovery Towing?

In North Carolina, you can file a complaint with the NC Department of Justice.
I filed a complaint with the better Business bureau which they did not respond to which they have a habit of not doing as they have an f rating. I have asked them to return my car and I have filed a grievance with the North Carolina attorney general
What was the response from the North Carolina attorney general's office?

In North Carolina, predatory towing is illegal. Penalties include:
- Fines up to $*
- Possible jail time
- Towing license revocation.
I have not received a response back from them yet. Had to wait until they didn't respond to the BBB which just happened Friday. They are giving so many days to respond and they didn't.
What is the current location of your car?
Because they have disconnected my GPS, my best guesstimate is at their tow yard.
Do you have any written communication or proof of your requests to Unlimited Recovery Towing for the return of your car?
No do I need to give it to them in writing I did it over the phone.
Yes, it's generally recommended to have written proof of communication. Have you considered sending a certified letter to Unlimited Recovery Towing?
No I didn't know to do that. I will do that immediately.
What is the address of the towing company? This will be useful for sending your certified letter. In North Carolina, written communication can serve as evidence in legal disputes.
* Durham Road, Raleigh NC *
Have you consulted with a local attorney regarding this matter? In North Carolina, you may be entitled to damages if you can prove predatory towing.
No, I have a fixed income and would have trouble affording an attorney.
Are you aware of legal aid services in North Carolina that can provide free or low-cost legal assistance?
That's how I get to your site, I was looking for free or low-cost legal assistance.
Have you considered filing a small claims lawsuit against the towing company? In North Carolina, small claims court can handle disputes up to $*,*.
Yes I would like to do that but I don't know how.
Have you collected all the necessary documents like photos, GPS printouts, and any other evidence related to this case?

In North Carolina, you can file a small claims lawsuit at your local courthouse. The North Carolina Judicial Branch website provides a guide on how to file a small claims lawsuit.
Yes I have
That's great. Have you also documented your interactions with the towing company and the steps you've taken so far? This could be helpful in your case.
I have documented the phone calls but I have not done written demand for my car. I didn't realize that I needed to do that until I was speaking with you a few minutes ago.
What is the name of your local courthouse? This will help you file a small claims lawsuit. In North Carolina, you can file a small claims lawsuit at your local courthouse.
Wake county courthouse
Wake County Courthouse is located at * Fayetteville St, Raleigh, NC *. You can contact them at (*) *-* for more information on filing a small claims lawsuit.
Thank you. Just to go over the things that I need to do, now I need to give written demand to the company to return my car. Do I file the paperwork for the lawsuit at the same time or do I have to wait again for them to respond?
You should wait for their response before filing a lawsuit. This gives them a chance to rectify the situation and may be required by the court.
Thank you.
You're welcome, Alisha. If you need further assistance, feel free to ask.