Online Gaming Platform Payment Issues

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Bingo jungle cash game, Panda slots, golden solitaire,word island,all pays cash
What are the terms and conditions of these games regarding payouts? It's important to understand the rules of the platform to determine if there's a legal issue.
Complete different tasks and then cash out after, between *, to 6 days and then I tried to cash out and nothing happens
Have you contacted the customer service of these platforms regarding your issue?
Yes, one person said that there are a lot of applications to process and one game that doesn't respond back to me and the other game it says that there was an error that happened
Have you received any written communication from these platforms regarding your issue? It's important to keep all correspondence for potential legal proceedings.
None
What is your location, William? This will help me provide you with the most accurate information.
New Haven CT
What is the total amount of money you are owed from these games?
Just to let you know the total cash that I added up is around $*
Have you kept any records or screenshots of your winnings and the non-payment issues from these online gaming platforms?
Yes
What is your location? This will help me provide you with the most accurate information regarding your legal rights and options.
My address is * exchange street 2nd floor New Haven CT *
What steps have you taken so far to recover your money?
I've tried emailing them and no response from most of them, except for one, when I told the person that I want my money or I will be talking to an attorney, and that person responded back that I will get paid but it takes a while because of the applications have to be approved from the staff
Have you received any written confirmation or timeline from the platform that promised to pay you?

In Connecticut, online gaming is regulated and you have rights as a player.
I took screenshots of them and then I checked on the games again and the time starts saying more time to wait and days
What is the name of the platform that promised to pay you?
Island of word
What is the exact wording of the promise made by "Island of Word" regarding your payment?
I have to wait until the staff looks at the applications to approve it because there are a lot of applications
What is the estimated timeline they provided for the approval of your application?
* to * thousand applications to go
What is the maximum time you have waited for a payment from any of these platforms?
About a week to a week in a half
What is the longest time you have waited for a payment after your application was approved?
Still waiting
What is the longest time you have been waiting for a payment after your application was approved?
It was not approved yet, because I can't even get a chance to cash out at all
Have you considered filing a complaint with the Connecticut Department of Consumer Protection regarding this issue?
That's my next step, because I'm getting mad
What is the name of the other platforms that owe you money?

In Connecticut, you can file a complaint with the Department of Consumer Protection. Their contact number is (*) *-*.
Bingo jungle, Panda slots, golden solitaire and the island of word game
What are the terms and conditions of these games regarding payouts?
Have to wait for the time period to expire but then the time starts again
What is the specified time period for payouts according to the terms and conditions of these games?
Between * to 6 days
What actions have you taken after the specified payout period of * to 6 days has passed without receiving your winnings?
I've tried emailing them and no response back from them
Have you considered seeking legal advice from a lawyer who specializes in consumer protection or online gaming issues?
I've tried and no one has called me back yet either
What is the longest you have waited for a lawyer to get back to you?
My first time
What is the name of the lawyer or law firm you contacted for legal advice?
Pito and Harrison or Harrington, I don't remember if the other person name is Harrison or Harrington
Do you have any written communication or proof of contact with the law firm "Pito and Harrison or Harrington"?
I emailed them and no one emailed me back
What was the content of the email you sent to the law firm "Pito and Harrison or Harrington"?
My name, and the issue I'm having with the games
What was the response, if any, from the law firm "Pito and Harrison or Harrington" to your email?
No response
What is the date when you first contacted the law firm "Pito and Harrison or Harrington"?
* to 4 days ago
What was the exact date when you contacted the law firm "Pito and Harrison or Harrington"?
I think it was the 21st of this month
What was the response, if any, from the Connecticut Department of Consumer Protection when you filed a complaint?
I'm going to file a complaint with them when we get done talking
Who are you planning to file a complaint against?
These games that I've been playing
What are the names of the companies that own these games? This information can be crucial when filing a complaint or pursuing legal action.
I don't know the companies, just email that they put on the game sites
What are the email addresses you have for these game sites?
I can't look at them right now because we are talking and if I try to find them, I will have to start all over again when I talk to you
Understood. Can you tell me if you've ever agreed to any terms and conditions before playing these games?
When I went to games it already has the privateies and terms check off already
Did you read and understand the terms and conditions before playing these games? It's important as they often contain information about payouts and dispute resolution.
No I didn't read them
What are the names of the games you played and the platforms they are on?
Bingo jungle, Panda slots, golden solitaire and island of word
Have you ever received any payment from these platforms before?
No
Have you ever signed any agreement or contract with these gaming platforms?
No
What is the longest time you have waited for a payment after your application was approved?
It's been about * to * weeks and I'm still waiting to get paid
Have you filed a complaint with the Connecticut Department of Consumer Protection yet?
I'm going to do that when we get done talking
What is the name of the platform that owes you the most money?
Bingo jungle Panda slots and island of word
Which platform owes you the most money among Bingo Jungle, Panda Slots, and Island of Word?
It's all about the same
What is the total amount each platform owes you?
The total amount for all the cash games that I've been playing is $*
What is the breakdown of the amount each platform owes you?
$* on bingo jungle and the same for panda slots
What is the remaining amount owed by the other platforms?
$* from golden solitaire
What is the contact information you have for Golden Solitaire?
I have an email address for it but I can't look at it right now because I will have to talk to you about this all over again
Understood. When you have the chance, please provide the email address for Golden Solitaire. This could be useful for further communication or legal proceedings.
I definitely will
What is the email address for Golden Solitaire?
The email address for the golden solitaire is leothompsonjr777@outlook.com
What is the nature of your complaint against Golden Solitaire?
I tried to cash out and now I have to complete tasks and I just want my money, and then I'm going to erase the game because it said before that I can cash out anytime and I can't
What was the exact amount you were trying to cash out? This information will help in understanding the severity of your issue.
$*
What evidence do you have to support your claim against Golden Solitaire?
I have screenshot
What does the screenshot show? Screenshots can serve as evidence in legal disputes, especially those involving online transactions or communications.
The amount of money and the time that I have to wait to get the money
What is the time period mentioned for you to wait to get the money?
Before it says * hours but right now it's probably shorter
What is the current waiting time mentioned in the game for cashing out?
But what I'm going to do is contact the consumer protection and see if they can help me also
That's a good step. Do you know the contact details of the Connecticut Department of Consumer Protection?
I can look it up on the internet
That's great! If you need any further assistance or have more questions, feel free to ask.
Thank you
What is the date and time when you first tried to cash out your money? This will help establish a timeline for your complaint.