Airbnb Refund Dispute Resolution

Summary

If Airbnb denied your stay and refused a refund, review their Guest Refund Policy, file a complaint with your local consumer protection agency, or consider small claims court. The limit for small claims in the US varies, typically from $2,500 to $15,000. You will need evidence of your claim (communications, receipts, etc.). Its recommended to consult with a legal professional. This is general advice, not legal advice.

Full Conversation

I got a Airbnb and they wouldn't let me stay and wouldn't refund my money
I'm sorry to hear about your situation, ****. In which country did this incident occur? It will help me provide you with the most accurate information.
United States
I'm sorry to hear about your situation, ****. In order to address this, it would be helpful to know:
*. Did you communicate with Airbnb about this issue?
*. What was their response?
*. What were the terms and conditions of your booking?
Please note that Airbnb has a Guest Refund Policy that could be applicable in your situation.
Yes for hours on phone and they are only looking out for host
I'm sorry to hear about your trouble. Here's some general advice:
- Review Airbnb's Guest Refund Policy.
- File a complaint with your local consumer protection agency.
- Consider small claims court for reimbursement.
This is not legal advice, but general information.
Ok thank u
Thank you for providing all the details, ****. If you choose to proceed with small claims court, please remember:
- The limit for small claims in the US varies, typically from $*,* to $*,*.
- You will need evidence of your claim (communications, receipts, etc.)
- It's recommended to consult with a legal professional.
This is general advice, not legal advice.