Chumba Casino Account Deactivation

Summary

If your Chumba Casino account is deactivated without your consent, review their terms and conditions, gather communication evidence, and consider filing a complaint with the Colorado Attorney Generals Consumer Protection Section or the Better Business Bureau. Document all interactions and seek further guidance if needed.

Full Conversation

Chumba casino is telling me I have a deactivated account. I would have never ever done that voluntarily so I don’t understand why that happened.
Hey ****! It sounds frustrating dealing with a deactivated account. Have you tried reaching out to Chumba Casino's customer support for clarification on why your account was deactivated? They might provide specific reasons or steps to resolve the issue.
Yep. They was telling me. That I deactivated the account. That’s a crock of crap.
Hey ****! That sounds frustrating. Here are a few steps you might consider:
- Check Chumba Casino's terms and conditions for account deactivation policies.
- Gather any communication with Chumba Casino for evidence.
- Consider filing a complaint with consumer protection agencies if the issue persists.
Do you want more detailed guidance on any of these steps?
If I can’t resolve it on one more try. Yes please. It’s not fair what they’re doing.
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****, it sounds like you've taken some initial steps, which is great. If you can't resolve it soon, gathering evidence and considering consumer protection agencies might be the next best move. Do you have any specific questions about these steps?
No I do not. All they could tell me was I deactivated it. And when I told them that was a crock. They sent me back to customer support
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It sounds like a frustrating situation with Chumba Casino. If they aren't providing satisfactory responses, you might consider:
- Reviewing their terms and conditions.
- Documenting your communications.
- Exploring options with consumer protection agencies.
Feel free to reach out if you need more guidance!
Ok thank you. How would I go about filling a complaint against them. I had a crap load of coins built up. I mean in the hundreds of billions. And was always courteous to any one that spoke to me.
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Filing a complaint against Chumba Casino can be done through the following steps:
- Gather all evidence and documentation related to your account and communications with Chumba Casino.
- Review the casino’s terms and conditions regarding account deactivation.
- File a complaint with the Colorado Attorney General's Consumer Protection Section or the Better Business Bureau for assistance.
Would you like more information on how to file a complaint with these organizations?
Ok. I thought you did that here for a fee.
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Hi ****, I understand your frustration with Chumba Casino. While we don't file complaints for a fee, I can guide you on how to do it yourself. You can start by gathering all relevant documentation and then contact the Colorado Attorney General's Consumer Protection Section or the Better Business Bureau to file your complaint. If you need more specific guidance on the process, feel free to ask!
So can you give advice on anything of legal questions.
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Hey ****! While I can't provide personalized legal advice, I can offer general guidance on various legal issues. If there's anything specific you'd like to know about legal questions or situations, feel free to ask!
Ok thank you very much. I really appreciate all your assistance
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Hey ****! I'm glad I could assist you. If you have any more questions or need further guidance on legal matters, feel free to reach out. Good luck with resolving your issue with Chumba Casino!