Summary
Sales on Facebook Marketplace are typically as-is, meaning no refunds unless specified otherwise. If no false claims were made about the phones condition, you may not be obligated to refund. In Alberta, small claims court handles disputes up to $50,000. Prepare by gathering evidence, organizing your case, and considering witness support. Mediation involves a neutral mediator, opening statements, and discussion for potential solutions. If an agreement is reached, it will be documented. Consider legal advice for personalized guidance.Full Conversation
I have sold a phone through facebook marketplace for *$ i am being sued by the buyer because the phone wont increase in battery percentage i told him no refunds allowed as facebook marketplace transactions are as is
Thank you for the details, ****. To provide better guidance, could you let me know if you mentioned any information about the phone's battery condition in your listing or communications with the buyer before the sale?
i said that you had to buy a charger on your own and he called me back 4 days later saying he bought the charger and wants his money back but i declined it
Thank you for the details, ****. Here are some general legal points regarding sales on Facebook Marketplace in Alberta:
- Sales on Facebook Marketplace are usually considered "as-is" unless otherwise specified.
- If you did not make any false claims about the phone's condition, you generally are not obligated to offer a refund.
- Document all communications and transactions related to the sale.
Is the buyer suing you in small claims court?
yes he is
Thank you for confirming, ****. Here are some additional points about small claims court in Alberta:
- Small Claims Court in Alberta handles disputes involving amounts up to $*,*.
- Ensure you gather all evidence, including your listing, communications, and any relevant details.
- You can represent yourself or hire a lawyer.
Would you like more information on preparing for your small claims court case?
yes
Sure, ****. Here are some steps to help you prepare for your small claims court case in Alberta:
- **Gather Evidence:** Collect all communications, the original listing, and any receipts or documents related to the sale.
- **Organize Your Case:** Outline your defense clearly, focusing on the "as-is" nature of the sale.
- **Witnesses:** If possible, have witnesses who can support your version of events.
- **Practice Your Presentation:** Be concise and factual in presenting your case.
Would you like more advice on a specific part of preparing for your case?
i have to go to mediation this wednsday to
Thank you for the information, ****. Here are some tips for mediation in Alberta:
- **Be Prepared:** Bring all relevant documents and evidence.
- **Stay Calm:** Approach the mediation with a cooperative attitude.
- **Be Clear:** Clearly state your position and any offers you are willing to make.
- **Listen:** Pay attention to the buyer's concerns and be open to compromise.
Would you like more guidance on what to expect during mediation?
yes
Certainly, ****. Here are some points on what to expect during mediation in Alberta:
- **Neutral Mediator:** A neutral mediator will facilitate the discussion.
- **Opening Statements:** Each party will present their side of the story.
- **Discussion:** Both parties will discuss potential solutions with the mediator's help.
- **Agreement:** If an agreement is reached, it will be written and signed by both parties.
Would you like more details on any specific part of the mediation process?
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