Summary
Jose hired a dog trainer who cancelled sessions multiple times. The trainer now refuses to refund the $500 Jose paid. Jose has messages and a receipt as evidence, but no contract was signed. The receipt does not mention any cancellation or refund policy. Jose was advised to gather all evidence and consider filing a small claims case in Arkansas, where he resides. The filing fee for such a case is typically around $65-$90.Full Conversation
I hired a dog trainer, he canceled on me a couple times while I canceled about twice due to timing issues. He then said it was my fault he couldn’t do my trainings for canceling so many times which wasn’t true. He then said he would only have time in * weeks so I said okay. Now he’s saying he can’t till December. I want my money back and he refuses.
Did you sign a contract with the dog trainer, and if so, does it include a cancellation policy or refund terms?
He just sent me a receipt for the dog training
What does the receipt state about cancellations and refunds?
I will have to look into that. I have not looked.
Please do check the receipt for any terms regarding cancellations and refunds. This information will be crucial in determining your next steps.
let me look real quick.
Sure, take your time. It's important to understand the terms on the receipt as it may guide us on how to proceed with your case.
The receipt does not state anything
What was the mode of payment you used to pay the dog trainer?
cash
Did you receive any written communication (emails, texts) from the trainer about the cancellations or changes in schedule?
he messaged me.
What did the messages from the trainer say about the cancellations and rescheduling?
he said due to weather and we’d reschedule next week but thay rarely happened
What is the total amount you paid to the trainer?
*
What evidence do you have of these payments and the agreed upon services?
i have the messages
What do the messages state about the agreed services and payments?
we’d train once a week and he’d come to my house once a week
What was the agreed duration for the training services?
* weeks
What is the exact location of your residence in Arkansas? This will help me provide you with the contact details of the nearest small claims court.
russellvile Arkansas
What is the name of the dog trainer or the company he works for?
In Arkansas, if a service is not provided as agreed, you may be able to file a claim in small claims court.
- Russellville District Court: * E 8th St, Russellville, AR *, Phone: (*) *-*
Daniel Cartwright
In Arkansas, you can file a small claims case for amounts up to $*,*.
- Russellville District Court: * E 8th St, Russellville, AR *, Phone: (*) *-*
Please consult with a local attorney for further assistance.
What are my chances of winning?
As a legal information provider, I can't predict the outcome of a case. However, having evidence like messages and receipts can strengthen your case. Consult a local attorney for advice.
And what does it cost to make a case?
In Arkansas, the filing fee for a small claims case is typically around $*-$*. However, fees can vary, so it's best to contact the Russellville District Court for exact costs.
Okay thank you
You're welcome, ****! If you have any more questions in the future, don't hesitate to ask. Good luck with your case.
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