Kia Warranty Repair Delays

Summary

Tasha reported her Kia engine stalling and shutting off since 2021. Despite a rebuilt motor, the issue persists. Under the Magnuson-Moss Warranty Act in Maryland, warranties must be clear and cover the entire product. Tasha has opened a case with Kia, but the problem remains unresolved. She can contact the Consumer Protection Division at (410) 528-8662 for further assistance.

Full Conversation

My engine is coverd under warranty by kia and is not being fixed.
What state are you located in, ****? Different states have different laws regarding warranties.
Maryland
What is the specific issue with the engine and when did you first report it to Kia?

In Maryland, the Magnuson-Moss Warranty Act protects consumers from deceptive warranty practices.
Engine stalling, shutting off, reported it in *
What was Kia's response when you reported the issue?

In Maryland, under the Magnuson-Moss Warranty Act:
- Warranties must be available for customers to read before buying.
- Warranties must be clear and easy to understand.
- Warranties must cover the entire product.
It was in and out shop since *, and this issue is still re-occurring even after a new motor was rebuilt.
What steps have you taken with Kia since the issue reoccurred after the motor was rebuilt?

In Maryland, if a warranty issue isn't resolved, you can file a complaint with the Consumer Protection Division.
I've opened a case with them, but the issue is still unresolved.
What is the case number for the complaint you've opened with Kia? In Maryland, you can also contact the Consumer Protection Division at (*) *-* for unresolved warranty issues.