Payment Discrepancy Resolution Steps

Summary

If a car note company takes your payment but doesnt apply it, gather evidence like bank statements and receipts. Contact the company with a written complaint. If unresolved, file a complaint with the Ohio Attorney Generals Consumer Protection Section by visiting their website and completing the online form.

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Car note place took my payment, never applied my payment to my account and is now saying i owe but they took the money from my bank account
Hi ****, I'm sorry to hear about your situation. To assist you better, have you contacted the car note company to discuss the discrepancy and provided them with proof of the payment from your bank account?
Yes
Hi ****,
It sounds like a frustrating situation. Here are some steps you can take:
- Gather all evidence of your payment (bank statements, receipts).
- Send a written complaint to the car note company explaining the issue.
- If unresolved, you may file a complaint with the Ohio Attorney General's Consumer Protection Section.
Would you like more information on how to file a complaint?
yes
Hi ****,
To file a complaint with the Ohio Attorney General's Consumer Protection Section, follow these steps:
- **Visit the Ohio Attorney General's website:**
[www.ohioattorneygeneral.gov](http://www.ohioattorneygeneral.gov)
- **Click on "File a Consumer Complaint."**
- **Complete the online form** with your details and attach evidence.
Would you like assistance with anything else?
no
Hi ****,
Thank you for reaching out. If you need further assistance in the future, please don't hesitate to contact FreeLawChat. Have a great day!