Cash App Fraudulent Transactions

Summary

Unauthorized transactions on Cash App should be reported to your bank within 60 days. If unresolved, file a complaint with the Consumer Financial Protection Bureau (CFPB) for assistance. Contact CFPB via their website or phone.

Full Conversation

cash app is taking my money and paying someone
Did you authorize these transactions or are they fraudulent?
no
I'm sorry to hear about your situation, ****. Have you reported this issue to Cash App and your bank?
yes
What was their response when you reported the issue? In Virginia, unauthorized transactions should be reported to the bank within 60 days.
talk to cash app
What steps have you taken with Cash App to resolve this issue? In Virginia, it's important to report fraudulent transactions to the service provider as well.
file a claim but can’t get an answer
Have you considered filing a complaint with the Consumer Financial Protection Bureau (CFPB)? In Virginia, they can assist with disputes related to financial services.
no
I would recommend filing a complaint with the Consumer Financial Protection Bureau (CFPB). They can assist with disputes related to financial services. Here's their contact info:

- Website: www.consumerfinance.gov
- Phone: (*) *-*