gap sending outemaiills telling us a sale is good for 2 days when it really runs all year long
Hey Vickie! That sounds frustrating. You might have grounds for a complaint under the CAN-SPAM Act.
Key Points:
- Accurate Header Information: Senders must use accurate information in the "From," "To," "Reply-To," and routing information.
- Non-deceptive Subject Lines: Subject lines must accurately reflect the content of the message.
- Opt-Out Mechanism: The email must include a clear way to opt out of receiving future emails.
- Physical Address: The sender’s valid physical postal address must be included.
Would you like to know how to file a complaint or take further action?
the subjectline andthe message content are like they should be problemis it is a lie. the sa\le is on going not going to end in 2 days
Hey Vickie! Thanks for sharing more details. Since the emails are misleading about the sale duration, you can file a complaint with the Federal Trade Commission (FTC). They handle violations of the CAN-SPAM Act. Would you like guidance on how to file a complaint?
I hAVE THAT, The problem with the ftc is they only take your complaint and yrs later when enough people complain then maybe something will come of it.
Case Rating: *
Hey Vickie! I understand your frustration. Filing a complaint with the FTC is a good step, but you might also consider contacting the Missouri Attorney General's Office for more immediate action. They can address deceptive business practices under Missouri's Merchandising Practices Act (MPA).
Would you like information on how to contact the Missouri Attorney General's Office?
I have that too.whenit comes to spam when is it states and not federal case?
Case Rating: *
Hey Vickie! In general, spam email cases are governed by federal law (CAN-SPAM Act). However, if the spam emails involve deceptive business practices affecting consumers in Missouri, the Missouri Attorney General's Office can also take action under the state's Merchandising Practices Act (MPA).
Is there any other specific concern or detail you need assistance with?
n0
Case Rating: *
Hey Vickie! It seems like you've covered the key steps for dealing with misleading commercial emails. If you have any other specific legal questions or need further assistance, feel free to ask!
got it
Case Rating: *
It looks like you've covered the necessary steps, Vickie. If you have any other questions or need further assistance in the future, feel free to reach out. Have a great day!
TRY ME!
Start a new chat