Unauthorized Loan Dispute Resolution

Hi Margaret,
Thank you for letting me know. Here are some steps you can take:
- **Contact the company**: Send a letter to the company explaining the situation and requesting them to cease any actions related to the loan.
- **Include documentation**: Attach copies of the police report and any communication with your bank.
- **Request action**: Clearly state your demand for the company to rectify the situation and remove any obligations under your name.
Would you like a sample letter template to get started?

Hi Margaret,
I'm sorry to hear that the company hasn't taken any action yet.
- **Follow-up Letter**: Send a follow-up letter highlighting their lack of response and reiterating your demand.
- **Consumer Protection Ontario**: Consider contacting them for further assistance.
- **Legal Advice**: Consulting a lawyer for advice on further actions might be helpful.
Would you like guidance on drafting a follow-up letter?

Sure, Margaret. Here’s a template for your follow-up letter:
---
**[Your Name]**
**[Your Address]**
**[City, Province, Postal Code]**
**[Email Address]**
**[Phone Number]**
**[Date]**
**[Company Name]**
**[Company Address]**
**[City, Province, Postal Code]**
Dear [Company Name],
Subject: Follow-Up on Unauthorized Loan in My Name
I am writing to follow up on my previous correspondence dated [Date of Initial Letter] regarding the unauthorized loan taken out under my name, which I reported with supporting documentation including a police report and communications with my bank.
Despite my initial request, I have yet to receive a response or any action from your company. This lack of response is highly concerning and unacceptable.
I reiterate my demand for your company to:
- Cease any actions related to the loan.
- Rectify the situation and remove any obligations under my name.
- Provide a written confirmation that the matter has been resolved.
Please respond to this letter within 14 days to avoid further escalation of this issue. If I do not receive a satisfactory response, I will have no choice but to seek assistance from Consumer Protection Ontario and

You're welcome, Margaret. If you need any further assistance or have additional questions, feel free to ask. I'm here to help.