Overcharged Garbage Bill Solutions

Summary

If you are overcharged by a garbage company, review your contract and dispute the charges. If unresolved, file a complaint with the Iowa Attorney Generals Consumer Protection Division. Consider small claims court for further action. Gather all evidence, complete necessary forms, and file with the appropriate court.

Full Conversation

I have been overcharged by my garbage company formonths . My Bill is $* and my neighbors is $*. what are my options?
Hi ****,
I'm sorry to hear about the overcharging issue. Here are some steps you can take:
- Review your contract with the garbage company for any discrepancies.
- Contact the garbage company to dispute the charges.
- File a complaint with the Iowa Attorney General's Consumer Protection Division.
Have you tried contacting the garbage company to dispute the charges first?
Yes 6 months , they said they could only give $* credit. then today , they said they lower to about $* more than my neighbor.
Hi ****,
I'm sorry to hear about your issue. Here are some steps you can consider:
- Gather all billing statements and contracts for evidence.
- File a formal complaint with the Iowa Attorney General's Consumer Protection Division.
- Consider small claims court if the dispute remains unresolved.
Would you like more information on how to file a complaint with the Attorney General's office?
yes
Hi ****,
Here are the details on how to file a complaint with the Iowa Attorney General's Consumer Protection Division:
- Gather all evidence, including billing statements and any communication with the garbage company.
- Fill out the consumer complaint form available on the Iowa Attorney General's website.
- Submit the form online or mail it to their office.
Website: https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint
Would you like more information on small claims court procedures?
yes
Hi ****,
Here’s how to proceed with small claims court in Iowa:
- Gather all relevant documents and evidence (billing statements, communication with the garbage company).
- Complete the Small Claims Form, available through the Iowa Judicial Branch website.
- File your claim with the Clerk of Court in your county.
Would you like specific details about your county's small claims court?
yes
Hi ****,
Here are the details for filing a small claim in your county’s court:

Polk County Small Claims Court


Phone: (*) *-*
Address: * 5th Avenue, Des Moines, IA *
Website: www.iowacourts.gov

- Ensure you have all evidence organized.
- Visit the court's website or contact them for the small claims form and filing fee information.
Would you need any further assistance?
no thanks
You're welcome, ****. If you have any more questions or need assistance in the future, feel free to reach out. Good luck with your issue!