Towing Dispute Resolution Steps

Summary

Tow companies in Florida must notify vehicle owners within 7 days of towing and provide reasonable storage charges. They must also allow access to the vehicle during business hours. If these rules are not followed, you can file a complaint with the Florida Department of Agriculture and Consumer Services. Contact them at 1-800-435-7352 or visit www.Fdacs.Gov for assistance.

Full Conversation

A tow company towed my camper and has had it at their tow yard they didn't answer the phone for two and a half months finally I got his brother on the phone and his brother told me not to worry that as soon as I got the money to come and get it and I feel that I should know anything because I've been calling since the day they told it and they've had it for two and a half months and just not answering their phone because he's on vacation.. I have tried to call him multiple times to no answer finally he he answered me one time in a text and said that he would like to work something out with me I said what would that what would you like to work out and he didn't answer me back and here we are today no answer again
I'm sorry to hear about your situation, ****. To better assist you, could you let me know in which state this took place? Laws regarding towing and storage fees can vary depending on location.
I'm sorry I can't see the rest of your text
Apologies for any confusion, ****. In which state did the towing incident occur? This information will help me provide accurate legal guidance.
Florida
In Florida:
- Tow companies must notify the vehicle owner within 7 days of towing.
- Storage charges must be reasonable and customary.
- They must provide access to the vehicle during normal business hours.

Please consult a local attorney or Florida's consumer protection bureau for more specific advice.
They did not do any of that
I'm sorry to hear that, ****. You may consider filing a complaint with the Florida Department of Agriculture and Consumer Services. They regulate tow companies and may help resolve your issue.
Would you happen to have their website or phone number
Sure, here are the contact details for the Florida Department of Agriculture and Consumer Services:

Florida Department of Agriculture and Consumer Services


Phone: *-*-*-*
Website: www.fdacs.gov
Thank you
You're welcome, ****. If you have any other questions or need further assistance, feel free to ask. Stay strong and best of luck with your situation.