Metal Roofing Rust Issue

Summary

Missouris consumer protection laws, such as the Missouri Merchandising Practices Act, protect consumers from deceptive business practices. If you have proof of purchase and communication records, you can file a complaint with the Missouri Attorney Generals Office. Contacting your credit card company and consulting a lawyer are also advisable steps.

Full Conversation

I bought $* worth of metal roofing at Menards this spring. It began rusting as soon as it was installed.
Hello Clay, I'm sorry to hear about your situation. Could you please let me know where you're located? It would help me provide specific legal information related to your issue.
Im near Branson West.
Hello Clay, that sounds frustrating. In Missouri, consumer protection laws such as the Missouri Merchandising Practices Act may apply.
- The Act protects consumers from deceptive business practices.
- You might be able to file a complaint with the Missouri Attorney General's Office.
Do you have proof of purchase and any communication with Menards regarding this issue?
I paid with credit card.
Hello Clay, good you've proof of payment. It's advisable to:
- Contact your credit card company about the situation
- Keep all communication records with Menards
- Consult a lawyer if the issue persists
Please always consult legal professionals in such matters.
Ok, thanks i'll contact my credit card company.
That sounds like a good plan, Clay. If you need any further assistance or have more questions about this process, feel free to contact us. We're here to provide free legal information and guidance.
Thank you. Good bye
You're welcome, Clay! If you need any more help in the future, don't hesitate to reach out. Goodbye and take care!