Dental Cost Transparency Concerns

Summary

Dental practices in Illinois must provide transparent cost information. If you feel misled, file a complaint with the Illinois Department of Financial and Professional Regulation (IDFPR) and consider consulting a consumer protection attorney for potential legal action.

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I am upset with my dentist. I feel they were not transparent with me regarding the total cost of implants. I was never given an estimate of the total cost. I was only presented with the cost of one procedure (sinus lift). I was never presented with estimates of following procedures. During my second procedure the person responsible for billing forced me to sign away another $*,* after spending $*,* already. Is this ethical? I asked them over and over what the total cost would be and they never told me. I would not have agreed if they had told me I would spending $*,* for the implants. They took advantage of me in the middle of my second procedure. I had no idea it was coming. I felt I was illegally pressured into paying a fee I was unaware of.
Hi ****, thank you for sharing your situation. To better assist you, could you please let me know your location (city and state)? This will help me provide information relevant to your local laws and regulations.
Chicago, IL
Hi ****, thank you for providing your location. Dental practices are required to provide transparent information regarding treatment costs. In Illinois, you may consider these steps:
- File a complaint with the Illinois Department of Financial and Professional Regulation (IDFPR).
- Consult with a consumer protection attorney for advice on possible legal action.
Would you like information on how to file a complaint with IDFPR?
Yes please
Sure, ****. Here is how you can file a complaint with the Illinois Department of Financial and Professional Regulation (IDFPR):
~How to File a Complaint with IDFPR
*. Visit the IDFPR website: www.idfpr.com.
*. Navigate to the "File a Complaint" section.
*. Complete the online complaint form with detailed information about your experience.
For more detailed assistance, their contact information:

Illinois Department of Financial and Professional Regulation (IDFPR)


Phone: *-*-*-*
Address: * West Monroe Street, 5th Floor, Chicago, IL *
Website: www.idfpr.com
Thank you
You're welcome, ****. If you need further assistance or have any other questions, feel free to ask. Good luck with your complaint.