Online Purchase Privacy Concerns

Summary

Businesses in Australia may request ID to verify identity but must adhere to Australian Privacy Principles (APPs). They should only ask for necessary information, explain why they need it, use it solely for that purpose, and delete it when no longer needed. If unsure, ask the business to justify their request or consult the Office of the Australian Information Commissioner.

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i have made a purchase over the internet and the store is demanding i send photo ID ...eg drivers copy or my credit card and recent photo of me holding this proof ...i have had this same debit card for last 20 years ...is this legal for them to ask
Hello Shaun. According to the Australian Privacy Principles, businesses may ask for ID to verify your identity, but they should not ask for more information than is necessary. If you feel uncomfortable, it's best to speak with the business directly or contact the Office of the Australian Information Commissioner.
My issue with this is that they have not outline what will happen with this information once supplied ....is it now there property to sell to others or will it be deleted once the transaction is complete
Under the Australian Privacy Principles (APPs), businesses are required to handle personal information in a specific way. They must:
- Tell you why they need your information.
- Only use it for that purpose.
- Not share it without your consent.
- Delete it when no longer needed.
You can ask them directly about their data handling practices. If unsatisfied, consider lodging a complaint with the Office of the Australian Information Commissioner.
How can i tell if they are asking for more than whats necessary
Hi Shaun! A business may cross the line if they ask for information irrelevant to the transaction. For example, needing your political beliefs for a product purchase is unnecessary. If you're unsure, ask them to justify why they need the information. You can also consult with the Office of the Australian Information Commissioner.
ok thanks
You're welcome, Shaun! If you have any more questions or need further clarification, feel free to ask. Remember, it's important to protect your personal information online. Stay safe!
I think i know that better than you thats why iam here ...
I understand your concern, Shaun. It sounds like you're very aware of the importance of online privacy. If you have any further questions or need more information on any legal matter, do not hesitate to ask. We're here to help!
thanks again
You're welcome, Shaun! If you have any more questions in the future, feel free to reach out. Take care!