Student Loan Payment Dispute

Summary

If your student loan payment is delayed due to unconfirmed attendance, review your contract with iheed for clauses on payment and student loans. Consider writing a formal complaint to iheed, detailing the agreement, current issues, and your attempts to resolve them. Request a resolution, such as clearing the fee or providing necessary confirmation, and set a deadline for response. Seeking legal advice may also be beneficial to understand your rights and options.

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London UK
Thank you for providing that information. It's important to clarify a few points regarding your situation. Here are a few questions to understand better:
- Have you contacted the Student Loans Company (SLC) to explain the issue?
- Have you reached out to Warwick University directly for confirmation?
These steps might help resolve the problem.
For reference, the Student Loans Company contact details:

Student Loans Company (SLC)


Phone: * * * (UK)
Website: www.gov.uk/contact-student-finance-england

This could be a good starting point to address your issues with the student loan and attendance confirmation.
Yes I spoke with them, they are saiing my money are ready to be paid affter the confirmation of atendance. I called Warwick they are been instructed not to advise anything as talks are still going on.
Thank you for the detailed information. Here are a few steps you might consider:
- **Contact iheed**: Request them to expedite the electronic confirmation process with Warwick.
- **Follow up with Warwick**: Regularly check for updates on the confirmation status.
- **Contact SLC**: Explain the situation and ask if they can accept another form of confirmation.
Would you like more specific guidance on any of these steps?
I have done all of this. Still reseived a leter to star paing the £* left for my course and I have till *.* to agree to a payment plan
It seems like you're in a difficult situation. Here are some steps you might consider:
- **Send a Formal Complaint**: Write a formal complaint to Warwick University, outlining the urgency and impact on your finances.
- **Seek Mediation**: Contact an educational mediator in the UK to help resolve the issue.
- **Legal Advice**: Since time is of the essence, you might want to seek advice from a legal professional.
Would you like more information on how to file a formal complaint or contact an educational mediator?
As the iheed was aware that I will pay my course using SLC, now they are saing that they have agreement with me, nothing change in my situation the problem is with them, can I ask to clear the fee for me as I will not be eligible to apply in the future for otherpost graduation course due to what is going on
It sounds like a complex situation. You may consider the following steps:
*. **Review Contract**: Check the agreement with iheed for clauses on payment and student loans.
*. **Formal Complaint**: Write a formal complaint to iheed, documenting the issue.
*. **Seek Legal Advice**: Consult a legal professional for personalized guidance.
Would you like more information on how to draft a formal complaint?
Yes please
Certainly, I can help with that. Here are some key points to include in your formal complaint letter to iheed:
- **Introduction**: State your name, course enrolled in, and the issue.
- **Details of the Agreement**: Explain the initial agreement about the payment plan and the use of a Student Loan.
- **Current Situation**: Describe the current issue with the confirmation of attendance and the impact on your finances.
- **Attempts to Resolve**: Mention the steps you have taken so far to resolve the issue (contacting SLC, Warwick, and iheed).
- **Request**: Clearly state what you are requesting from iheed, such as clearing the fee or providing the necessary electronic confirmation.
- **Deadline**: Set a reasonable deadline for a response.
Would you like a sample template for this letter?
Yes please
Certainly! Here is a sample template for your formal complaint letter to iheed:
---
[Your Name]
[Your Address]
[City, Postcode]
[Email Address]
[Phone Number]
[Date]
[Recipient's Name]
iheed
[Address]
[City, Postcode]
Dear [Recipient's Name],
**Subject: Formal Complaint Regarding Student Loan Confirmation and Payment Issues**
I hope this letter finds you well. My name is [Your Name], and I am currently enrolled in the Master Course with iheed, delivered in partnership with Warwick University. I am writing to formally express my concerns and seek resolution regarding the ongoing issues with the confirmation of my attendance and the subsequent payment of my course fees.
**Details of the Agreement:**
When I enrolled in the course, it was clearly communicated and agreed that I would be financing my education through a Student Loan from the Student Loans Company (SLC). Based on this understanding, iheed provided me with a payment plan.
**Current Situation:**
As of October, I was required to make my first payment for this academic year. However, the university has not confirmed my attendance due to ongoing discussions between SLC and Warwick University. Consequently, SLC has not disbursed the