Landlord Neglects Hot Water

Summary

The user is a tenant in Arizona facing issues with their landlord who has failed to fix a hot water problem. The user has reported the issue to the landlord and leasing consultant but has received no response or action. The user has been advised to document all communication attempts, consider sending a certified letter to the landlord, seek legal advice from a local attorney or tenants rights organization, and contact the Arizona Department of Housing. The user is also informed about the possibility of withholding rent or terminating the lease if essential services like hot water are not provided.

Full Conversation

tempe, az
What is the duration since you reported this issue to your landlord?

In Arizona, landlords are legally required to provide hot water. If they fail, tenants may have options like withholding rent or repairing and deducting.
i had an in person conversation monday with the office leasing girl, as the manger is never in the office or responds to emails and I sent an email this morning too
Have you documented your communication attempts with the landlord? In Arizona, it's crucial to have written proof when dealing with such issues.
in email with the leasing consultant on other matters as well as this one
Have you received any response from the landlord or the leasing consultant regarding the hot water issue? In Arizona, landlords are required to make necessary repairs within a reasonable time.
no
What steps have you taken so far, apart from emailing and talking to the leasing consultant?
they have not sent anyone out
What is the exact date when you first reported the issue to your landlord? In Arizona, landlords are required to make necessary repairs within a reasonable time, usually 5 days.
I cant pay out of pocket since the water heater is not in my apt
Have you considered sending a certified letter to your landlord detailing the issue and your attempts to resolve it? This can serve as legal proof of your efforts.
not yet
Have you considered seeking legal advice from a local attorney or tenant's rights organization? In Arizona, they can guide you on the next steps, like sending a certified letter or filing a complaint.
and Id say monday i addressed it but only today in email
Have you considered contacting the Arizona Department of Housing for assistance with this issue? They can provide guidance on tenant rights and responsibilities.
no
What is the name of your landlord or the property management company? This will help us provide more specific advice.
they wont do anything
What is the name of your landlord or the property management company?
Kimberly, Tides on South mill, its an Avenue * property company
What is the exact date when you first reported the issue to your landlord?
monday */*
What is the current date today? This will help us determine the number of days that have passed since you first reported the issue.
*/*
What is the severity of the hot water issue? Is it completely non-functional or intermittent? In Arizona, landlords must provide essential services like hot water. If not, tenants can take certain actions.
i put the hot water all the way to boiling hot in the shower and its ice cold
What steps have you taken so far to resolve this issue with your landlord?
hot water in sink for kitchen and bathroom barely get warm
What is the impact of this issue on your daily life?
not being able to take hot showers after a long day, basic needs
What steps have you taken so far to resolve this issue with your landlord?
emails, going in person to the office
Have you considered contacting the Arizona Department of Housing or a local tenant's rights organization for assistance? In Arizona, landlords are required to provide essential services like hot water.
the manager is never there
Have you considered sending a certified letter to your landlord detailing the issue and your attempts to resolve it? This can serve as a legal proof of your efforts.
yes
What is the content of the certified letter you are planning to send to your landlord?
addressing the hot water issue and paying for things im not recieving
What is the duration of your lease agreement and when does it end? In Arizona, tenants can break a lease due to landlord's failure to provide essential services like hot water.
1 year, OCT * * it ends, but i need to renew and theyre going to raise rent but i havent gotten my renewal yet like i shouldve on the 12th
What is the percentage increase in rent that you're expecting? In Arizona, landlords must provide 30 days' notice for rent increases under *%, and 60 days' notice for increases over *%.
they havent said
What is the current rent you are paying?
* base, * after taxes and * when utilties are applied
What steps have you taken to document the hot water issue? In Arizona, it's important to have written proof of such issues.
emails
What is the condition of the hot water in other apartments in your building?
same as mine
What is the name of the property management company or landlord you have been communicating with about this issue?
Tides on South Mill,
What actions has the property management company, Tides on South Mill, taken in response to your complaints about the hot water issue?
nothing; no third party or maintenence fixes
What is the duration of the hot water issue? In Arizona, landlords are required to provide essential services like hot water. If they fail, tenants may have options like withholding rent or repairing and deducting.
a week
What actions are you considering if the issue is not resolved soon? In Arizona, tenants can withhold rent or terminate the lease if essential services like hot water are not provided.