Esa Letter Acceptance Rights

Summary

In Indiana, landlords must accept valid ESA letters from licensed professionals, regardless of their location. If your leasing office refuses, request their denial in writing. Keep records of all communications. If they continue to refuse, you can file a complaint with the Indiana Civil Rights Commission. Ensure your ESA letter meets Fair Housing Act criteria.

Full Conversation

My leasing office is refusing to accept a ESA letter
Hi ****,
I'm sorry to hear about your situation. Could you please let me know which state or city you are located in? This will help me provide more specific information regarding the laws and regulations related to emotional support animals (ESA) in your area.
Indiana
Hi ****,
Thank you for providing your location. In Indiana, landlords must make reasonable accommodations for tenants with an Emotional Support Animal (ESA).
- ESAs are protected under the Fair Housing Act.
- Landlords cannot charge extra fees for ESAs.
- You must provide a valid ESA letter from a licensed healthcare professional.
Is there any additional detail you can provide about your situation?
They are refusing the ESA paper work on the grounds of it not being local
Hi ****,
Thank you for the additional information. In Indiana, the following applies to ESA letters:
- The ESA letter must be from a licensed healthcare professional.
- It does not need to be from a local provider, as long as it's valid and legitimate.
Have you asked the leasing office for their specific requirements in writing?
No, they have denied two different forms of paper work now with headers from Tele doc
Hi ****,
Thank you for the details. In Indiana, landlords must accept a valid ESA letter regardless of the location of the healthcare professional. I suggest taking the following steps:
- Request the leasing office to provide their specific requirements in writing.
- Confirm that your ESA letter meets the Fair Housing Act criteria.
Would you like information on how to escalate this issue legally?
They are denying to provide paper work only verbally over the phone
Hi ****,
Thank you for sharing this. Here are your next steps:
- Keep a record of all communications with the leasing office.
- Request the leasing office provide their denial in writing by sending a formal email or letter.
- If they continue to refuse, you can file a complaint with the Indiana Civil Rights Commission.
Would you like more details on filing a complaint?